岗位职责
1.负责客房清洁的服务工作。2.掌握所负责楼层的住客状况,提供对客服务。
3.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。
4.负责对结帐房间的查房工作。
5.负责查收宾客洗衣、酒水的送回和补充工作。
6.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。
7.负责杯具的清洁与消毒工作。
8.负责脏布草的收集、更换与新布草的折叠、摆放工作。
9.完成易耗品的每期盘点工作。
岗位要求
1.高中以上学历。
2.有客房工作经验者优先。
3.身体健康,相貌端正。
4.接受过正规客房服务工作培训。
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