• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 提供工作餐

Main Job Responsibilities
主要工作职责

·        Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
·        按照部门的规范和程序提供高标准的餐饮服务。
·        Communicates to his/hersuperior any difficulties, guest comments and other relevant information 
·        与上级领导交流有关疑难，客人意见和其它相关信息。
·        Establishes and maintainseffective employee working relationships
·        与员工建立并保持良好的工作关系。
·        Attends and participates indaily briefings and other meetings as scheduled
·        参加和参与每日的例会和其它计划好的会议。
·        Attends and participates intraining sessions as scheduled
·        参加和参与计划好的培训课程。
·        Prepares for service byensuring:
·        确保部门的以下各项工作就绪为客人提供服务：
o   Grooming is impeccable and inaccordance with ICHG personal presentation standards
o   遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o   Outlet equipment is clean
o   设备干净
o   Equipment is sorted and stored
o   设备分类且存放好
o   Glassware is polished
o   玻璃器皿擦亮
o   Flatware is polished
o   擦亮餐具
o   China is clean
o   清洁瓷器
o   Waiter stations are prepared
o   准备好服务台
o   Cutlery is placed for buffetand table service
o   摆放好自助餐桌上的餐具
o   Tables are set
o   摆设好餐台
o   Reservations are read andfamiliarized
o   阅读并熟悉预订
o   Special occasions are ready
o   准备好特别活动
o   Music is on
o   放音乐
o   Lighting is on
o   开灯
o   Outlet is ready for service andguest comfort
o   酒吧准备就绪为客人提供舒适的服务。
o   Carries out effective serviceby ensuring:
o   高效的提供服务：
o   Guests are greeted and seated
o   迎宾并安排客人就坐
o   Daily specials are explainedand upsold
o   说明并推销每日特价
o   Food orders are processedaccurately
o   准确的下餐单
o   Trays and tray jacks are effectivelyused
o   有效的利用托盘和托盘架
o   Food orders are taken quickly
o   快速的为客人写餐单
o   Payment methods are handledaccurately
o   确的处理付款方法
o   Working areas are cleaned andre-set quickly
o   快速的清洁工作区和重新布置
o   Bar is clean
o   清洁的酒吧
o   Used ashtrays are regularlycleaned
o   定时清理用过的烟灰缸
o   Guests are conversed with inrelation to the food and beverage products
o   与客人谈论有关的餐饮产品
·        Carries out effective beverageservice by ensuring:
·        通过确保以下内容高效的提供饮品服务：
o   Beverages are upsold andregularly replenished, abiding by responsible alcohol service regulations
o   遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o   Converse with Guests aboutwine, advising the types and styles of wine, taking wine orders and servingwine
o   与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o   Promoting and selling cocktailsto guests
o   向客人推销鸡尾酒
o   Making and presenting cocktails
o   调配和装饰鸡尾酒
o   Coffee and tea is served hotand in accordance with standard
o   按规范提供热的咖啡和茶

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