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岗位职责
1、协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。
2、大堂副理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。
3、要负责处理宾客的问题和投诉。
4、要负责重要宾客的迎领工作。
5、进行整个酒店的安全和日常的设备检查工作。
6、解决当班期间发生的安全问题。
7、向其它班次协调交班记录上需要沟通的事项。
岗位要求
1、大专以上学历，有同岗位工作经验2年以上。
2、能用流利的英语从事前厅服务，形象气质佳，精通电脑操作，具备较强的英文听说读写能力。
3、仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际，具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。
4、注重细节，工作有责任心，敢于承担责任，执行力较强。
5、有上进心和良好的学习能力和抗压能力。
国际联号工作经历：优先语言能力：英语-熟练计算机能力：良好年龄要求：24-35岁 
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上海市闵行区华翔路1989号 
酒店业--国际高端酒店/5星级
100-499人
股份制企业
上海虹桥温德姆酒店位于虹桥机场2号航站楼和上海虹桥火车站西侧，直线距离5公里，处于虹桥交通枢纽、虹桥商务区中心地带。距离地铁2号线、10号线、虹桥机场2号航站楼、上海虹桥火车站车程10分钟内即可到达，驱车30分钟可经延安高架到达市中心。距离国家会展中心仅为1500米，步行至国家会展中心停车场仅为5分钟，为距国家会展中心最近的国际品牌酒店。酒店距离虹桥天地、万科时一区仅为5分钟路程并提供班车接送，方便到达。 Wyndham Shanghai Hongqiao Hotel is located at the Hongqiao Airport Terminal 2 and the West side of Shanghai Hongqiao Railway Station. It is a straight line distance of 5 kilometers and is located in the center of Hongqiao Transportation Hub and Hongqiao Business District. It is within 10 minutes from Metro Lines 2, 10, Hongqiao Airport Terminal 2 and Shanghai Hongqiao Railway Station. You can drive 30 minutes to the city center via the Yan 'an Elevator. Just 1500 meters from the National Convention Center and only 5 minutes walk to the National Convention Center parking lot, it is the closest international brand hotel to the National Convention Center. The hotel is only 5 minutes away from Hongqiao Tiandi and Wanke Shih District and offers shuttle service for easy access.酒店拥有豪华客房及套房286间，设计高贵典雅，备有完善的现代化设施，为商务客人提供绝佳的舒适享受。酒店拥有中西餐厅及酒吧，由资深名厨主理，多种美味可供选择，给您带来完美的餐饮享受。气派不凡的700多平方米宴会厅拥有绝佳8米层高，全无柱厅内可容纳600余人，另设5个设施齐全的多功能会议室，可满足客户各类会议需求。酒店设KTV、按摩等休闲娱乐设施，另有美容美发及礼品店为尊贵的客人提供便利。 With 286 Deluxe rooms and suites, the hotel has a noble and elegant design, complete with modern facilities, providing business guests with excellent comfort. The hotel has Chinese and Western restaurants and bars, by the senior chef, a variety of delicious choices for you to bring the perfect dining enjoyment. The style of more than 700 square meters of banquet hall has an excellent 8 meters high floor, full column hall can accommodate more than 600 people, and another 5 fully equipped multi-functional conference rooms can meet the needs of various customer meetings. The hotel has KTV, massage and other recreational facilities, as well as beauty hairdressing and gift shop for the convenience of distinguished guests.
