Actively seeking verbal feedback from customers and staff at each service period.
在服务期间积极收集客人及服务人员的反馈意见。
- In consultation with the Director, agreeing and implementing actions to make improvements to customer service.
与总监商讨,并做到如何提高对客服务意识,达成一致标准并采取相应的行动。
- Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Restaurant Manager
以积极的态度从客人的投诉和建议,并在协助餐厅经理处理事件的过程中吸取经验。
- Making sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
在服务时间确保高效准确的传达客人的任何要求及需要。
- Be available to assist on duty in the Restaurant & Bars during any busy days or special events.
确认当餐厅或酒吧繁忙或有特殊活动的时间能够提供必要的协助。
- Be Pro-Active towards guests, assisting them with any reasonable requests, and training all staff to see these things before the guests ask.
主动的对待客人,满足客人任何合理的要求,并且培训员工能够预见客人的要求。
- Having detailed knowledge of Departmental Standards. Being able to explain the Standards to the team.
熟悉部门服务标准,可以清楚的向其他员工解释服务标准。
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The Radisson Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Radisson Hotel Group includes more than 1,400 hotels, a global footprint spanning 140 countries with more than 95,000 people. In Asia Pacific, the Radisson Hotel Group is fast expanding its portfolio of hotels. It currently has 159 hotels in operation and under development in more than 10 countries.丽笙酒店管理集团是全球规模最大、最具发展活力的酒店集团之一。集团在全球140多个国家管理运营1400多家酒店,员工人数超过9万5千多名。 在亚太区,丽笙酒店管理集团正积极拓展酒店业务,目前已运营和正在筹建的酒店有159家,遍及10多个国家。Radisson Hotel Liuzhou is the first international Five stars hotel in LiuZhou ,柳州丽笙酒店是国际品牌的五星级酒店,which is a high-class hotel managed by Radisson Hotel Group,是丽笙酒店管理集团旗下的高档全套服务酒店品牌,with the idea of"YES,I CAN",秉承独特的”YES,I CAN"的理念,Radisson are aim to provide an outstanding and modernize service to all guests.为宾客提供充满活力和现代感的超凡服务;Located near by the river of Liujiang,Radisson Liuzhou is just beside the Government丽笙酒店位于风景迤逦的柳江河畔,与柳州市政府广场毗邻,Square center,can be regarded as a shinning Pearl at the new Economic Zone in Liuzhou.是柳州新经济开发区一颗耀眼的明珠。加入我们,一起发展的你的事业! Contact Number 联系电话:0772-8855555转8901Email:hr@radisson-liuzhou.comContact person: 联系人:翟小姐Interview Time: 面试时间:星期一至星期五 上午9:30-11:30 中午14点-下午17点Public traffic lines: 公交线路:76、78、80、90、12(文昌路西)请携带个人简历、1寸彩照1张,身份证原件及复印件Hotel Address 酒店地址:广西柳州市桂中大道南端2号阳光100城市广场1号楼B1人力资源部Address:Building 1,Sunshine 100 City Plaza, 2 Guizhong Avenue, Liuzhou, Guangxi