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岗位职责:
1、处理来电,用良好的倾听和沟通技巧,以确保必要的信息,以完成预订;
2、处理传真、电子邮件、OTA平台预订和销售部预订表;
3、使用订房系统处理每个保留房间;
4、正确完成订房系统的团体客人名字输入;
5、熟悉酒店的布局,设施,每间客房的设计。
任职要求:
1.大专以上学历。
2.普通话清晰,英语书面和品语表达较流利。
3.具有良好的产品电话销售技能,能够实现酒店客房预订率最大化。
4.具有销售业务谈判能力,能合理调配酒店产品,实现客房销售目标。
5.具有同行酒店客房销售信息收集分析能力,及时制作报表向上级反馈。
6.具有良好的语言组织和文字表达能力,清楚,条理地表达销售意向。
中国大酒店创建于 1984 年,历史悠久,并且地处南粤古龙脉所在地,是广州城市文化的核心区域,更是岭南酒店旗下优秀的一员,有着融合了中西文化的管理经验。中国大酒店经过多年的发展,始终秉承培养人才,发展人才的理念,定期安排职业技能培训,以全面提高每位员工的知识和技能,总体提升员工的个人能力。我们不分国籍,不分种族,广招英才,为你提供一个国际性的发展平台成就梦想。我们更善于凝聚员工,打造活力中酒人,通过丰富多彩的员工活动,加强团队合作,增强凝聚力,创造力。加入中国大酒店大家庭,来实现你的梦想!China Hotel is located at the ancient site of the Nanyue Kingdom of the Southern Guangdong province. Since 1984, it has been at the center of a core historical and cultural area of the city of Guangzhou. In addition, China Hotel is one of the excellent properties managed by the Lingnan Hotel Group, which ensures robust management experience and exposure to a fusion of best practices from both Chinese and Western culture.China Hotel has always adhered to the concept of cultivating and developing talent from within. To this end, we offer a variety of professional training courses to enhance our employees’ vocational skills, improve their knowledge and strengthen their personal abilities. We are seeking diverse talent from all nationalities and backgrounds, and would like to provide you with an international professional platform to help you realize your dreams. We are skilled at cultivating dynamic employees, and work to create a cohesive team through a variety of staff activities and initiatives. Join us and take the first steps toward realizing your dreams!福利待遇按国家规定购买五险一金跟随国家法定节假日休息按国家规定享受带薪年假成熟的培训体系和职业发展规划多样化、美味的免费工作餐舒适、安全的住宿环境安排定期体检保障员工身体健康极具特色的员工活动和富有创意的员工生日派对