岗位职责:
协调酒店与宾客之间的关系;检查前线工作质量,达到最佳满意效果;必要时向经理上报;及时处理宾客投诉,做好资料整理以及记录存档;解答宾客询问并向宾客提供必要的协助和服务。
岗位要求:
1.大专以上学历,有相关工作经验
2.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神;
有团队协作精神以及良好的沟通、协调和应变能力;
3.英语对话流利,有较强的协调管理能力,注重细节,工作有责任心,敢于承担责任,执行力较强,具有一定的销售能力;
中国大酒店创建于 1984 年,历史悠久,并且地处南粤古龙脉所在地,是广州城市文化的核心区域,更是岭南酒店旗下优秀的一员,有着融合了中西文化的管理经验。中国大酒店经过多年的发展,始终秉承培养人才,发展人才的理念,定期安排职业技能培训,以全面提高每位员工的知识和技能,总体提升员工的个人能力。我们不分国籍,不分种族,广招英才,为你提供一个国际性的发展平台成就梦想。我们更善于凝聚员工,打造活力中酒人,通过丰富多彩的员工活动,加强团队合作,增强凝聚力,创造力。加入中国大酒店大家庭,来实现你的梦想!China Hotel is located at the ancient site of the Nanyue Kingdom of the Southern Guangdong province. Since 1984, it has been at the center of a core historical and cultural area of the city of Guangzhou. In addition, China Hotel is one of the excellent properties managed by the Lingnan Hotel Group, which ensures robust management experience and exposure to a fusion of best practices from both Chinese and Western culture.China Hotel has always adhered to the concept of cultivating and developing talent from within. To this end, we offer a variety of professional training courses to enhance our employees’ vocational skills, improve their knowledge and strengthen their personal abilities. We are seeking diverse talent from all nationalities and backgrounds, and would like to provide you with an international professional platform to help you realize your dreams. We are skilled at cultivating dynamic employees, and work to create a cohesive team through a variety of staff activities and initiatives. Join us and take the first steps toward realizing your dreams!福利待遇按国家规定购买五险一金跟随国家法定节假日休息按国家规定享受带薪年假成熟的培训体系和职业发展规划多样化、美味的免费工作餐舒适、安全的住宿环境安排定期体检保障员工身体健康极具特色的员工活动和富有创意的员工生日派对