作为宾客服务主管–厨餐厅,我们希望您承担以下职责:
-与餐厅客人互动并保持高质量的服务标准
-激励团队成员,保持高水平的团队精神(或团队凝聚力)
-有效和专业地处理客人的投诉
-不断从同事、客人和老板的角度提高满意度
-与服务经理合作支持餐厅的日常运营,协助完成月度预测,周计划,餐厅盈利能力评估等工作
候选人应具备以下能力:
-酒店餐饮部相关工作经验,具有良好的餐饮知识以及服务意识
-接待国际游客,英语基础良好者优先考虑
-喜欢客人互动
-积极主动,有团队合作精神
-喜欢挑战
上海浦东嘉里大酒店是香格里拉酒店集团旗下酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积约为6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。另外,酒店大堂酒廊作为餐饮娱乐场所,白天供应提神醒目的上佳茶饮,晚上则可为客人呈献特制鸡尾酒。夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。甚至连往返酒店的路程也充满乐趣。乘坐地铁或超现代的磁悬浮列车,浦东国际机场转瞬即达。酒店与上海新国际博览中心直接相连,正对广阔旖旎的世纪公园,并紧邻浦东嘉里城购物中心及办公大楼。在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。Celebrate the joy of life at Kerry Hotel, Pudong, new class of luxury hotels from the Shangri-La Group. With a premier city-centre location and cutting-edge facilities, your stay is engaging at every turn.Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options.The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Inclusive of a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel.Even getting to the hotel is a joy. It’s easily accessible via the Metro Line, and the super-modern Maglev train connects it to Pudong International Airport.The hotel is also within easy reach of Shanghai New International Expo Centre, the expansive Century Park, and the Kerry Parkside shopping mall and office tower.At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.