宾客服务员 - 嘉里阁 Service Associate - The Club
4.5千-6千
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发布于 11-18
宾客服务员 - 嘉里阁 Service Associate - The Club
4.5千-6千
上海 | 经验不限 | 学历不限
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职位描述

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn.

Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.

When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy. 

At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.

 

We are currently looking for a Service Associate – The Club to join our Front Office team.

 

Summary

 

  Based on the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and Kerry Hotel Pudong Shanghai:

  Provide secretarial services and maintains a conducive environment in the Business Centre & Office Centre for guests to conduct business.

  Provides personalized guest services such as check-ins and check outs, secretarial and concierge services, mail and information, airline reservations/confirmations and food and beverage.

  To accord personalized and prompt service to all Golden Circle and VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. Assist guests to ensure that they receive utmost care during their stay. Coordinates with all concerned departments to fulfill guest needs.

 

Requirements

    

- Communication skills
- Articulate     
- Ability  to work independently
- Experience in similar capacity in 5 Star Hotel
 

 

 

上海浦东嘉里大酒店是香格里拉酒店集团旗下首家嘉里品牌酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。

酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。设备精良的健身场所,覆盖3层6,000平方米

 

上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积达6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。而在圆满的一天结束之际,再没有比到酿酒坊品尝一杯酿酒大师手工制作的新鲜啤酒更好的选择了。

夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。

在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。

 

工作概述

 

并按照香格里拉酒店集团和上海浦东嘉里大酒店制定的目标,服务和质量标准,

为客人提供秘书服务,提供温暖和自然的服务以满足客人的商务需求。

向客人提供个性化的对客服务如登记入住和结帐离店、秘书工作、礼宾服务、邮寄和其他信息、机票预订及餐饮服务等等。

为所有贵宾金环会和VIP客人提供优质高效率的服务。帮助客人确保他们从入住到离店的入住期间得到最好的照顾。和其他相关部门协调提供好客人的需求。

 

岗位要求

 

- 沟通能力
- 语音清晰
- 工作独立性
- 同等五星级酒店工作经验

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公司地址
上海市浦东新区花木路1388号
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职位联系人
Roger Gu
HR
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 外商独资.外企办事处
    企业性质
上海浦东嘉里大酒店是香格里拉酒店集团旗下酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积约为6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。另外,酒店大堂酒廊作为餐饮娱乐场所,白天供应提神醒目的上佳茶饮,晚上则可为客人呈献特制鸡尾酒。夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。甚至连往返酒店的路程也充满乐趣。乘坐地铁或超现代的磁悬浮列车,浦东国际机场转瞬即达。酒店与上海新国际博览中心直接相连,正对广阔旖旎的世纪公园,并紧邻浦东嘉里城购物中心及办公大楼。在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。Celebrate the joy of life at Kerry Hotel, Pudong, new class of luxury hotels from the Shangri-La Group. With a premier city-centre location and cutting-edge facilities, your stay is engaging at every turn.Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options.The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Inclusive of a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel.Even getting to the hotel is a joy. It’s easily accessible via the Metro Line, and the super-modern Maglev train connects it to Pudong International Airport.The hotel is also within easy reach of Shanghai New International Expo Centre, the expansive Century Park, and the Kerry Parkside shopping mall and office tower.At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.
上海市浦东新区花木路1388号
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