前台主管Service Leader-Front Office
5千-6千
投递简历
发布于 11-18
前台主管Service Leader-Front Office
5千-6千
上海 | 2年以上 | 大专 | 招1人
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职位描述

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn.

Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.

When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy. 

At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.


We are currently looking for a Service Leader - Front Office to join our Rooms team.

 

As a Service Leader - Front Office, we rely on you to:

 

  • Take responsibility of the front office to ensure smooth and efficient operation at all times
  • Supervise and lead all service associates in their daily activities
  • Upsell rooms to meet guests' needs when appropriate
  • Ensure guest requests are fulfilled in a professional and timely manner

 

We are looking for someone who:

 

  • Takes pride in being a hotelier
  • Enjoys crafting creative and best-fit solutions
  • Communicates and write with fluency in English (and local language)
  • Preferably has relevant experience in the hospitality industry
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal and communication skills


上海浦东嘉里大酒店是香格里拉酒店集团旗下首家嘉里品牌酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。

酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。设备精良的健身场所,覆盖3层6,000平方米

上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积达6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。而在圆满的一天结束之际,再没有比到酿酒坊品尝一杯酿酒大师手工制作的新鲜啤酒更好的选择了。

夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。


在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。


工作概述:

 

  • 负责前厅部的工作,确保随时顺利、高效地运作
  • 监督和领导所有服务人员的日常活动
  • 适当时,升级销售客房以满足客人的需求
  • 确保以专业和及时的方式满足客人的要求

 

岗位要求:

 

  • 以成为酒店人为荣
  • 享受创造性和最佳匹配的解决方案
  • 流利的英语(和当地语言)交流和写作
  • 有酒店业相关经验者优先
  • 最好来自酒店管理相关的教育背景
  • 具有较强的人际沟通能力


If you are the right person, what are you waiting for? Click the apply button now!

其他要求
语言能力:英语-熟练
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公司地址
上海市浦东新区花木路1388号
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职位联系人
Roger Gu
HR
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 外商独资.外企办事处
    企业性质
上海浦东嘉里大酒店是香格里拉酒店集团旗下酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积约为6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。另外,酒店大堂酒廊作为餐饮娱乐场所,白天供应提神醒目的上佳茶饮,晚上则可为客人呈献特制鸡尾酒。夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。甚至连往返酒店的路程也充满乐趣。乘坐地铁或超现代的磁悬浮列车,浦东国际机场转瞬即达。酒店与上海新国际博览中心直接相连,正对广阔旖旎的世纪公园,并紧邻浦东嘉里城购物中心及办公大楼。在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。Celebrate the joy of life at Kerry Hotel, Pudong, new class of luxury hotels from the Shangri-La Group. With a premier city-centre location and cutting-edge facilities, your stay is engaging at every turn.Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options.The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Inclusive of a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel.Even getting to the hotel is a joy. It’s easily accessible via the Metro Line, and the super-modern Maglev train connects it to Pudong International Airport.The hotel is also within easy reach of Shanghai New International Expo Centre, the expansive Century Park, and the Kerry Parkside shopping mall and office tower.At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.
上海市浦东新区花木路1388号
导航