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1.一年以上前台主管工作经验
2.协助前厅部经理的工作,确保工作能够正常、顺利地运行。
3.作为安排和组织客人入住的关键人物,需给员工做出榜样,确保服务质量达到酒店的品牌标准。在所带领的团队中,营造出热情、专业款待客人的氛围,以确保客人能够满意。
4.确保前厅区域的工作能够顺利、高效、专业地运作。确保各部门间的良好沟通。
5.很好地遵循登记入住及退房流程。严格遵守银行支取流程和现金处理流程。熟悉销售策略,确保“最优惠价格保证”。
6.负责房控员日常工作的完成及核对,每天正确地标注出锁过的房间。
7.了解常驻客人,熟悉其特殊要求,确保其要求能够得到满足。
At The Crossroads. Welcome to Four Points by Sheraton Taicang. We will be located on Shanghai East Road, just a 30-minute drive from Shanghai Hongqiao Airport, it will be easily access to Shanghai, Suzhou, Wuxi, Zhangjiagang, Changshu, and Kunshan, via the freeway from Taicang. Work Or Play. Our 438 guest rooms and suites will have everything you need for a great stay, including the cozy Four Points by Sheraton Four Comfort Bed. Swim a few laps in our indoor heated pool or enjoy a quick workout in the health club. Our all-day dining restaurant and Chinese restaurant will be great places to enjoy a meal with friends or family. Make sure you visit our lobby lounge for a cold beer. We will also have plenty of services for our business travelers, like High Speed Internet Access, a business centre, and 10 meeting areas totaling 1,700 square meters of space.Take A Bike. Taicang is a city rich with cultural history and has great potential as a nature and tourist destination. Industries such as energy and raw material, petrochemical, precision machinery, and electronic information have boosted the development of Taicang. It also has the largest bike manufacturing base in Asia.太仓地处长江经济带和沿海开发带交汇处,紧邻国际大都市上海,东濒长江,与崇明岛隔江相望,南临上海市宝山区、嘉定区,西连昆山市,北接常熟市,到上海虹桥机场仅需30分钟车程。太仓宝龙福朋喜来登酒店是一间位于太仓新经济中心的豪华酒店。它由世界闻名的万豪国际集团管理。酒店拥有438间设施齐全的客房及套房.所有的客房均配有舒适睡床,高速上网及液晶电视。同时,多间风格迥异的餐厅将为客人呈上各种当地风味和国际美食,一应俱全的会议用娱乐设施是客人举办各种完美活动的理想场所。