岗位职责
1、直接负责礼宾部的工作。
2、对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。
3、管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4、负责所有的特殊事情和酒店服务的有关信息的公告。
5、确保工作区域内的所有设备处于良好工作状态。
6、参与员工的培训工作。负责员工的日常培训,制定培训计划。
7、宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1、大专及以上学历,有同岗位工作经验1年以上
2、身体健康,品貌端正,形象气质佳。
3、优秀的组织管理能力。
4、优秀的交际能和沟通技巧。
5、善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
At The Crossroads. Welcome to Four Points by Sheraton Taicang. We will be located on Shanghai East Road, just a 30-minute drive from Shanghai Hongqiao Airport, it will be easily access to Shanghai, Suzhou, Wuxi, Zhangjiagang, Changshu, and Kunshan, via the freeway from Taicang. Work Or Play. Our 437 guest rooms and suites will have everything you need for a great stay, including the cozy Four Points by Sheraton Four Comfort Bed. Swim a few laps in our indoor heated pool or enjoy a quick workout in the health club. Our all-day dining restaurant and Chinese restaurant will be great places to enjoy a meal with friends or family. Make sure you visit our lobby lounge for a cold beer. We will also have plenty of services for our business travelers, like High Speed Internet Access, a business centre, and 10 meeting areas totaling 1,700 square meters of space.Take A Bike. Taicang is a city rich with cultural history and has great potential as a nature and tourist destination. Industries such as energy and raw material, petrochemical, precision machinery, and electronic information have boosted the development of Taicang. It also has the largest bike manufacturing base in Asia.太仓地处长江经济带和沿海开发带交汇处,紧邻国际大都市上海,东濒长江,与崇明岛隔江相望,南临上海市宝山区、嘉定区,西连昆山市,北接常熟市,到上海虹桥机场仅需30分钟车程。太仓宝龙福朋喜来登酒店是一间位于太仓新经济中心的豪华酒店。它由世界闻名的万豪国际集团管理。酒店拥有437间设施齐全的客房及套房.所有的客房均配有舒适睡床,高速上网及液晶电视。同时,多间风格迥异的餐厅将为客人呈上各种当地风味和国际美食,一应俱全的会议用娱乐设施是客人举办各种完美活动的理想场所。