招聘礼宾员 Baggage Porter_成都新都假日酒店招聘信息-最佳东方

job overview 职位概述

·Provide for guest’s luggage storage needs by accepting, tagging and retrieving checked luggage. Assist door and bell staff during the check-in and check-out peak periods

·负责为客人行李存储需求提供服务，接收，标注和领取行李。在入住和退房高峰期时协助门僮和应接服务员的工作。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:

·Be you by being natural, professional and personable in the way you are with people

·Get ready by taking notice and using your knowledge so that you are prepared for anything

·Show you care by being thoughtful in the way you welcome and connect with guests

·Take action by showing initiative, taking ownership and going the extra mile

在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：

· 展现真我：在与他人接触时真实自然、形象专业、积极乐观

· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备

·体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通

·积极行动：积极主动、尽职尽责并且要多做一步

Duties and Responsibilities 工作职责

·Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.

·检查，标注和存储行李或由应接服务员和门僮送到行李储存间的客人物品。

·Ensure all claim checks are matched with luggage tag on the item being retrieved.

·确保所有收到的行李与行李牌相符。

·Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.

·及时将遗失物品通知前台经理或值班经理和保安部。

·Deliver checked items to departing guests in the absence of a door or bell attendant.

·在门僮或应接服务生缺席时将物品送给离店客人。

·Maintain luggage and baggage storage room in a neat and orderly manner.

·保持行李存储间整齐干净。

·Promote team work and quality service through daily communications and coordination with other departments.

·通过与其它部门的每天沟通和協作促进团队合作和高质服务。

·May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.

·定期检查和清理酒店入口和周围区域的垃圾和废弃物。

·Perform other duties as assigned.

·执行其它分配给的工作。

成都新都假日酒店是一家国际连锁品牌酒店，由洲际酒店集团管理，位于成都市新都区之政务和商务的核心区，是新都主城区首批国际品牌的酒店。酒店拥有322间/套客房，中式和西式餐厅及多功能会议室，室内游泳池和健身房等设施。酒店将为员工提供条件优良的员工宿舍、员工餐厅以及具有竞争力水平的薪资。我们热忱的邀请热爱酒店行业的人，加入到我们的团队中，与我们一同发展。我们将为您提供具有市场竞争力的薪酬和福利，遍布全球的集团酒店员工入住优惠，并为您提供学习新技能和拓展职业生涯的各种机会。除此之外，您还将加入一个充满活力、积极向上的专业团队，所以您每天都会满怀工作的激情。最重要的是，我们会为您提供一个“尽炫自我”的空间。