- 服务热线：400-826-0101 (9:00-18:00)
- 杭州总部：0571-88866108 (9:00-18:00)
Minimum 3 years working experience in same position
Fluent in English and French understanding will be a plus
Competent in use of office productivity software including MS Office suite. Knowledge of Fidelio PMS is an advantage
Able to work strong interpersonal and communication skills
Directly Reporting to the Director of Front Office Manage and have strong leadership skills
Responsible for assisting the Management in the overall day to day operations of Sofitel Shanghai Hyland whilst on duty at all times
The Guest Relations Manager is expected to lead by example - the behavior, speech and appearance must be without fault.
The treatment of staff must be courteous and discretionary.
Sofitel Shanghai Hyland is located in the heart of the city on Nanjing Road pedestrian shopping street. The hotel is within walking distance of People’s Square, the Bund, Shanghai Museum, Grand Theatre, the former French Concession and adjacent metro stations – Nanjing Road East Station and People’s Square Station.上海索菲特海仑宾馆地处上海市中心著名的“中华商业第一街”南京路步行街上。步行可至外滩、上海博物馆、上海大剧院、人民广场以及前法租界，距南京东路及人民广场地铁站咫尺之遥。 The commercial, cultural and historical sites are ideally on the doorstep of the Sofitel Shanghai Hyland. Its 383 rooms including 189 contemporary Club Sofitel rooms on 19-29 floors perfectly reflect comfort , elegance and luxury of Sofitel brand, with exclusive panoramic views overlooking the ever changing Shanghai skyline.地处商业、历史、文化中心的上海索菲特海仑宾馆拥有383间精心打造的豪华房和套房，均备有令人难忘的索菲特“MyBed”卧具；19楼至29楼的189间索菲特会所楼层客房完美体现了索菲特品牌独有的舒适、优雅与奢华，并能让您领略到精彩的黄浦江景以及不断变化中的上海美景。 7 fully equipped function rooms from 35sqm to 224sqm, with modern facilities and professional supportive staff, have successfully hosted numerous cocktail parties, dinners, meetings and conferences. In addition, the hotel has 2 restaurants and 1 bar .7间面积从35至224平方米的宴会和会议场所。有着完善的设备和专业的服务团队，曾经成功举办过多次鸡尾酒会、晚宴和各类会议。另外，酒店还有两个餐厅和一个酒吧。 Sofitel Shanghai Hyland is driven by a cohesive team with strong focus on skills and career development, team spirit and commitment to succeed in an innovative and cooperative working atmosphere. Suitably experienced and qualified applicants are currently sought for the following positions.索菲特海仑宾馆是一支具有高凝聚力的团队，我们致力于员工职业技能和职业生涯发展，培养团队精神及履行责任。我们热诚欢迎有相关经验及适合的人士与我们共同开创创新、合作的良好的工作氛围。 谢绝来电来访，合则约见。