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Verify accurate completion of daily Gross Revenue Report.
Verify accurate completion of daily covers and Food & Beverage Statistics reports.
Investigate any discrepancies of cash and recorded on file.
Audit daily F & B and Front Office revenue figures and support documents, daily cash summary and credit card charges.
Post all employees discounts and hospitality charges to various departments. Report any deviation entertainment and office check and telephone used to Income Audit Manager.
Ensure effective control over restaurant and front office cashier sections. Oversee proper record-keeping procedures of all sales transactions and submissions of total sales and supporting documents by Cashiers, as well as compliance with internal regulations and procedures.
Maintain a manual reconciliation of Guest Ledger and City Ledger.
Verify General Cashier daily deposits.
Responsible for check Front Office A/R in miscellaneous.
Responsible for buy hotel invoice, invoice using and all invoice be recorded property.
Ensure the operation correctly of Front office staffs and correct the mistakes.
Responsible for inspect the coupons during special promotion of hotel.
Assist General Cashier’s bank audit once a month.
Check hotel miscellaneous income.
Reconcile Food and Beverage recapitulations report.
Spot checks outlets cashier floats twice a month.
Spot checks Front office cashier floats twice a month.
Ensure all hotel policies and procedures are adhered to.
Promote and encourage the use of Quality process to resolve issues which may arise.
Perform common duties as may be assigned by management.
Perform other related duties & special projects as assigned by the supervisor