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§ Ensure that all commercial reporting for department head is handled with efficiency and accuracy, meet all dealings without excuse
确保所有提交给上司的商业报告都按要求快速准确完成。
§ Ensure that the stock of stationery items are accounted for and well maintained.
确保各文具用品均已报账并妥善保存。
§ Organize the recording system for office in-coming and out going correspondences as well as general incoming telephone calls.
记录所有进出信件,及打入的电话。
§ Handle all paper work required by DOS and Sales Manager.
处理所有交办的日常文书工作。
§ Assist in the dispatch and collection of correspondence in the hotel
在酒店内帮助发送或接受信件。
§ Take minutes of meetings.
做会议纪要。
§ Ensure the cleanliness of the office.
保证办公室内清洁。
§ Handle general incoming telephone calls and take messages for staff members.
处理所有打入电话并做好记录。
§ Prepare and send out facsimile messages.
准备和发送电传以及传真。
§ Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaway etc.
按要求协助密封资料,如酒店宣传册、销售用品、免费赠品等。
§ Familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system and all necessary computer software programs.
熟悉酒店电脑、打字机、个人电脑(操作要求程序),电传打字机、传真机和电话转换机系统,以及必备电脑软件的操作使用。
§ Control customer database mailing list and ensure it updated constantly.
控制客户的信息库和通讯名录并保证不断更新。
§ Ensure the utilization of in-house software especially the “sales and catering”, use it efficiently and maintain its application
确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。
§ Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
需要时,能够接待部门或酒店的客人。
§ Able to handle sales inquiries. (Hotel brochures, slides, sales kits and give-away).
能够处理销售查询(酒店宣传册、幻灯片、销售用品和免费赠品)。
§ Make sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation.
确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。
§ Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.
保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。
§ Keep clients advised of latest information regarding hotel’s development.
记录客户对于酒店发展的建议和最新的信息。
§ Keep well informed about the product (lodging, catering and other facilities) The Admin. Clerk maintains contacts with all other departments in the hotel.
关注酒店情况(住宿、饮食和其它设备)。行政文员要与酒店所有部门保持联系。
§ Develop and foster a good working rapport with all guests, clients, department colleagues, other departments and members of the public.
发展与所有客户、部门同事、其他部门和公众的良好工作关系。
§ In her absence, a Secretary appointed by Executive Office/Human Resources might replace her.
缺席时由部门的另一个秘书代替。
§ She may be call upon to undertake responsibilities outside her own area and work in other divisions in the hotel for a specific period of time.
需要时,承担工作范围外的职责或在某个特定时期内在酒店其他部门工作。
§ Keep well informed and well coordination about the operations especially in essential departments (Front Office, Housekeeping, F&B, Banqueting etc.).
关注及配合好整个酒店尤其是主要运作部门对客服务(前厅部、客房部、餐饮部、宴会厅等)。
§ At all times, promote a positive image of the hotel in all forms of contact.
在随时随地对客发生的联系中提高酒店的正面形象。
Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店,拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间,广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带,是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里,距离广州火车东站5分钟车程,交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房,俯瞰天河都市繁华;5间创新的餐厅与酒吧;17间艺术品位的会议厅(包括一间大型宴会厅);丰富的娱乐休闲设施,包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店,广州圣丰索菲特将成为城中文化活动的新地标,缤纷呈现各派艺术精华。