• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 包吃包住
• 员工生日礼物
• 岗位晋升
• 法语培训
• 体验法式优雅

•	Apply and improve yield management for maximum profitability.
采取横向销售管理体系以争取最大利润。
•	Handle all bookings with details and accuracy.
详细并准确的处理所有预订。
•	Work with Front Office closely to make sure clients are served with detailed attention.
与前台部紧密合作，确保客人享受到最周到的服务。
•	Produce statistic reports as “no show” and follow up report daily.
做出每日的“预订未到”和其它统计报告。
•	Keep updating all sales promotional programs and well get clients informed by proper training of telephone selling skills.
更新促销活动并通过正确的电话销售技巧训练来得到客户。
•	Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不断的提高对客服务水平，确保赢得客人最大程度的满意。
•	Establish good public relations with all guests.
同客人建立良好的公共关系。
•	Supervise the confirmation of Hotel Reservations via letter/telex/fax within 24 hours of receipt.
管理预订的确认,在收到预订24小时内，要通过书信、电传、传真的形式进行预订确认。
•	Knowledge of detailed procedures in handling room booking.
熟悉处理房间预订的程序。
•	Report regularly on happenings of the section.
对本岗位发生的事情要做常规报告。
•	Provide services and information to guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.
通过合适的途径,向客人提供服务和最新、最准确的信息。
•	Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
保持酒店的良好声誉并协助酒店赢得更高的利润。
•	Build a good working relationship with all colleagues and employees of the Hotel.
同酒店所有同事和员工建立良好的工作关系。
Other Responsibilities 其他职责	
	Perform other related duties & special projects as assigned by the supervisor
随时执行上级分配的其他相关任务或特殊项目

Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店，拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间，广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带，是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里，距离广州火车东站5分钟车程，交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房，俯瞰天河都市繁华；5间创新的餐厅与酒吧；17间艺术品位的会议厅（包括一间大型宴会厅）；丰富的娱乐休闲设施，包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店，广州圣丰索菲特将成为城中文化活动的新地标，缤纷呈现各派艺术精华。