• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 包吃包住
• 员工生日礼物
• 岗位晋升
• 法语培训
• 体验法式优雅

Controls and directs the entire section within the framework as defined in the organization chart.
根据组织工作结构，直接负责礼宾部所有的工作。
To ensure all employees and sub-ordinates adhere to the Hotel rules and regulations.
确保所有的员工遵守酒店的店规店纪。
To supervise and delegate duties to all staff within the section and to prepare their work schedules as required.
负责所管辖区域员工的工作情况并根据要求制定工作日程。
Provides courteous and professional services to both guests and customers of the Hotel.
对酒店的所有客户和客人提供礼貌专业的服务。
Maintains and controls the use of the luggage room, ensuring that luggage is properly stored and labeled at all times.
负责管理行李房，确保所有的行李有行李标签并且存放在合适的位置。
Arranges and prepares information on Special Events or Hotel Services to be bulletined.
安排并准备特殊活动或酒店服务的有关信息公告。
Ensures that all equipment within the section is properly maintained and in good working order at all times.
确保工作区域内的所有设备任何时间都处于良好工作状态。
Assists in identifying training needs, develops training plans and implements training sessions for all staff within the section on a regular basis.
协助参与员工的培训工作，为本部门员工制定培训计划及进行培训课程。
Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the section.
仪容仪表、穿着打扮、个人卫生、行为举止必须符合部门标准。
Ensures daily departing time of due-out guests and arranges for taxis, shuttle arrangements and limousine services to the airport if required.
确保为每日离店客人安排出租车，如客人要求，提供送机服务。
Co-ordinates VIP arrivals and departures.
协助重要客人的入住和离店。
Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests.
提供客人感兴趣的事情如：酒店服务，本地风景区，餐厅，医生，观光点等。
Monitors, that the Concierge staff is engaged in their daily duties – greeting of guests at entrance, carrying baggage, rooming of guests, daily directory postings, transfer arrangements.
监督员工的日常工作情况－门童应于酒店门口问候客人、行李员帮助客人提行李、引领客人进房、日常的分送及交通安排工作。
Look into the maintenance of all baggage/bell trolleys to ensure that they are in good working order.
检查所有的行李车,以确保它们处于正常的工作状态。
Ensures that all work areas are neat and tidy at all time.
保证所有的工作区域始终保持整洁。
Provides general information to customers and guests in a good and helpful manner.
为所有的客人和客户提供礼貌周到的信息服务。
Handles or resolves any guest complaints and establishes good relationships with guests and clients of the hotel.
处理或者解决客人的投诉，并且同酒店的客人建立起良好的关系。
Assumes other duties as assigned by the Front Office Manager.
完成前厅部经理分配的其它工作。
Oversees the daily movement of guest activities and be able to resolve any guest complaints and to establish an amicable relationship with guests, clients and customers of the Hotel.
观察客人的日常行为和活动，消除客人的不满并且同客人以及酒店的客户建立起友好的关系。
Through close supervision, recommends improvement in operation, especially in the aspects of developing better service standards, increasing revenue and reducing costs.
通过细致入微的管理，改善酒店的运作，特别是在提高服务标准，增加酒店收入及减少损失方面。	
Perform other related duties & special projects as assigned by the supervisor.
随时执行上级分配的其他相关任务或特殊项目。

Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店，拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间，广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带，是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里，距离广州火车东站5分钟车程，交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房，俯瞰天河都市繁华；5间创新的餐厅与酒吧；17间艺术品位的会议厅（包括一间大型宴会厅）；丰富的娱乐休闲设施，包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店，广州圣丰索菲特将成为城中文化活动的新地标，缤纷呈现各派艺术精华。