Feel Welcome Feel Valued
To maintain cleanliness of F&B outlets, Functions, Offices, and public areas not covered by stewarding and gardener, ensuring maximum guest satisfaction and adhering to the standard required by our hotel.
To work on a rotation basis within Housekeeping. To shampoo and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards.
To report for duty punctually in full regulation uniform.
To provide a courteous and professional service all times.
To maintain good working relationships with your colleagues, and all other departments.
Greets and is courteous to all guests, uses eye contact and always offers assistance.
To follow up duties from the previous shift.
To handle equipment and cleaning supplies with care.
To respond to paging and follow up where cleaning is needed.
Cleans and maintains functions rooms, restrooms, offices and public areas assigned to him/her according to. Hotel standard by performing such activities as.
To sweep, mop and polish floor.
To vacuum carpet, spot shampoo to remove stains.
Dusting walls, etc.
Leaning mirrors, glass, etc.
Polishing floors, tables, etc.
Emptying and cleaning the ashtrays.
To ensure cleaning equipment is in order and stored appropriately.
Attend to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties.
To maintain a high standard of personal appearance and hygiene at all times.
To have a complete understanding of and adhere to Hotel’s policy relating to Fire & Emergency, hygiene, health and safety.
To requisition and obtains supplies and cleaning material from linen room daily with approval from superior.
To report unusual incidents and suspicious looking characters to superior immediately.
To report on repair and maintenance requirements to supervisor.
To report items found in public areas to Housekeeping lost/Found directly as well as log.
Demonstrate Awareness of OH&S policies and procedures.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
Know very well hotel's fire, health, and safety procedures.
Perform other related duties & special projects as assigned by the supervisor