Duty Manager/Night Manager 值班经理/夜班经理
6千-8千
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发布于 03-13
Duty Manager/Night Manager 值班经理/夜班经理
6千-8千
广州 | 2年以上 | 大专 | 招1人
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职位描述

1、Responsible for providing change to other departments and the correct balancing of the main safe float.

负责同其它的部门换钱并要保证备用金的安全和准确。

2、Ensure that as Duty Manager are completely aware of all hotel services and facilities, outlet operating hours and scope of service.

作为值班经理要对酒店的服务质量和设施设备以及餐厅的营业时间及服务范围了如指掌。

3、Responsible for ongoing pertinent/relevant log book communication to other shifts/departments.

负责向其它班次/部门协调交班本上有关需要沟通的事项。

4、To acquire through training provided a comprehensive knowledge of hotel’s Property Management System (OPERA), Telephone System.

通过培训,要掌握酒店电脑系统(OPERA)、总机系统。

5、Responsible for adhering to hotel staff rules and regulations as detailed in hotel’s staff handbook.

要遵守酒店的店规店纪和员工手册。

6、Reviews / follows up matters in Duty Manager logbook

复阅并落实值班经理的工作日志。

7、Checks with Front Desk Manager/Supervisor for room status for the day

与前台经理/主管核实全天的客房情况。

8、Checks daily arrival list for VIPs, regular and all FIT guests. Introduces hotel facilities and special services to guests while rooming. Follows up checks-in.

当天核查重要客人、常客及所有非团体外籍客人的抵店清单。客人住房登记时,应向客人介绍酒店各项设施及特殊服务,并落实客人入住手续。

9、Co-ordinates and follows up immediately with Housekeeping and Engineering Department for any request of guest regarding maintenance and repair in the guestrooms.

客人所提出的客房任何维修服务时,应立即与管家部和工程部联系合作。

10、Keep spot check cashier’s float and transaction as well as shift audit.

当班期间抽查前台备用金及员工当班时的所有操作及平帐.

11、Check and make sure every staff is following the Financial Policy and Procedure of the Hotel.

检查并确保部门所有员工遵守酒店的财务制度。

12、Inspects floors, guestrooms and public areas regularly.

定期检查地面、客房及公共区域。

13、Check, make sure that posters, frame and function notice are properly maintained and makes sure the elevators are clean and in proper condition.

检查确保 酒店的水牌结构与功能完善,电梯清洁,运行良好。

14、Assumes other duties as assigned by the Front Office Manager.

完成前厅部经理分配的其它工作。

15、Oversees the daily movement of guest activities and be able to resolve any guest complaints and to establish an amicable relationship with guests, clients and customers of the Hotel.

观察客人的日常行为和活动,消除客人的不满并且同客人以及酒店的客户建立起友好的关系。

16、Through close supervision, recommends improvement in operation, especially in the aspects of developing better service standards, increasing revenue and reducing costs.

通过细致入微的管理,改善酒店的运作,特别是在提高服务标准,增加酒店收入及减少损失方面。

17、Perform other related duties & special projects as assigned by the supervisor.

随时执行上级分配的其他相关任务或特殊项目。

其他要求
语言能力:英语-良好
计算机能力:良好
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公司地址
广州市天河区广州大道中988号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 私营.民营企业
    企业性质
Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店,拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间,广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带,是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里,距离广州火车东站5分钟车程,交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房,俯瞰天河都市繁华;5间创新的餐厅与酒吧;17间艺术品位的会议厅(包括一间大型宴会厅);丰富的娱乐休闲设施,包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店,广州圣丰索菲特将成为城中文化活动的新地标,缤纷呈现各派艺术精华。
广州市天河区广州大道中988号
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