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q To compile and post daily work schedules.
q 安排和分配日常工作。
q To investigate and submit report on guest comments.
q 对客人提出的批评做出调查报告并呈交上级。
q To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, and laundry and linen room operations as well as maintaining established standards according to our hotel.
q 协助行政管家计划和组织客房部所有的公共区域、客房、洗衣房及布草的工作。
q To assist the Executive Housekeeper in coordinating the Housekeeping operations on Guestrooms, as well as to maintain high quality standard in accordance to Sofitel Hotels Group Standard.
q 协助行政管家协调客房部的工作,根据索菲特酒店的标准建立高质量的客房服务。
q Directing and supervising the four sections, seeing those job assignments are done on time and guided by set housekeeping rules and regulations.
q 领导和监督客房部四个部门的工作,查看工作是否布置及时。制定客房部日常工作规则和标准。
q To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
q 确保所有员工在上班时间内正确着装,佩戴铭牌。
q To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.
q 协助行政管家建立有效的领导机制,培训、激励、鼓励员工。
q To conduct on-job/classroom training for all new staff.
q 制定员工培训计划,为在职和所有新员工准备培训资料。
q To ensure that all employees provide courteous and professional service at all times.
q 确保所有员工在上班时间内都能提供礼貌和专业的服务。
q To assist in the training of the employees ensuring that they acquire the necessary skills knowledge communication to perform their duties with the maximum efficiency.
q 协助培养员工,确保所有员工能得到必要的技术知识,以最大效率履行责任。
q To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
q 监督本部门员工,确保其根据部门员工手册,提供正确标准的服务。
q To ensure that the Department's Operational Budget is strictly adhered to and that all costs are strictly controlled.
q 保证部门工作预算的准确,严格控制所有成本。
Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店,拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间,广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带,是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里,距离广州火车东站5分钟车程,交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房,俯瞰天河都市繁华;5间创新的餐厅与酒吧;17间艺术品位的会议厅(包括一间大型宴会厅);丰富的娱乐休闲设施,包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店,广州圣丰索菲特将成为城中文化活动的新地标,缤纷呈现各派艺术精华。