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§ Providesguests with the most accurate and up-to-date information at all time.
随时向客人提供最新，最准确的信息。
§ Handlesmails, messages, parcels.
处理信件、留言信息及包裹事宜。
§ Givegeneral information and general help to guests.
向客人提供全面信息及服务。
§ Controlsand handles out keys to guests.
保管及为客人分发钥匙。
§ Keyin the information of every guest into computer system.
在电脑中录入客人的信息。
§ Welcomesand assigns rooms to hotel guests according to reservations made
根据预定要求，恭迎客人并为其分配客房。
§ Controlsand maintains arrivals and departures records and pre-registration cards forVIPs and returning guests.
掌握并保留客人的抵离店记录及重要客人和回头客的提前登记卡。
§ Attendsto guest’s inquiries and requests.
倾听客人的咨询和要求，并提供相关服务。
§ Takeswake up calls from guests, flies in properly the call list and then sends it tothe Service Center for process.
根据客人要求，受理唤醒电话，正确归档话单，然后将其交于服务中心处理。
语言能力：英语-良好计算机能力：良好
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酒店业--国际高端酒店/5星级
500-999人
私营．民营企业
Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店，拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间，广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带，是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里，距离广州火车东站5分钟车程，交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房，俯瞰天河都市繁华；5间创新的餐厅与酒吧；17间艺术品位的会议厅（包括一间大型宴会厅）；丰富的娱乐休闲设施，包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店，广州圣丰索菲特将成为城中文化活动的新地标，缤纷呈现各派艺术精华。
