1.To drop off and collect guests in the hotel buggy according to the standards and procedures of the hotel.
2.To deliver newspapers and messages to guests villas, and to deliver and collect luggage in a timely and efficient manner.
3.To load and unload cars on arrival and departure of guests, and assist guests entering and leaving the vehicles.
4.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
5.To check the lobby helping to keep it clean and tidy and report any defects.
6.To check the hotel buggies making sure they are clean and in good working order.
7.To supervise the traffic at the port.
8.Answers guest inquiries by providing accurate and appropriate information.
9.Handles customer complaints if possible, or reports them to supervisors.