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Job Responsibilities/ Description
Handle guest requests and takes personal responsibility to meet the requests.
Deliver and collect baggage for arriving and departing guests and groups.
Escort Arriving guest to their Suite. If guest is staying in a suite the Bellman will escort the guest to the suite and explain the facilities in the suite.
Log all deliveries to guest rooms.
处理客人要求并以满足其要求为己任。
为抵店和离店的客人/团体收送行李。
如果客人入住套房,行李员需护送客人进房并介绍客房设施。
登记所有客人行李发送记录。
熟悉产品和服务知识以便于向客人介绍和销售相关服务与设施。
Job Knowledge / Skill:
Good knowledge of local city and surrounding area.
Basic knowledge of hotel & front office.
Good English language skill and communication skill.
Good and positive hospitality attitude.
Always willing to learn.
岗位知识/技能:
了解当地及周边地区各类相关信息。
具有对酒店行业以及前厅部基本知识的了解。
良好的英语能力以及沟通技巧。
良好、积极热情的工作态度。
善于学习。
湛江位于广东省的西南部,中国大陆最南端,坐落于雷州半岛,南隔琼州海峡,与海南省相望,拥有约2000公里长的黄金海岸线,是一座激情浪漫的海湾城市。Located in the farthest part of southern mainland China, in the southwest of Guangdong province, Zhanjiang is also part of Leizhou Peninsula. Across the Qiongzhou Channel, to the south of the city, lies the Hainan province.湛江民大喜来登酒店由万豪集团管理,广东民大投资集团投资兴建的一家极具地域文化特色的豪华国际酒店,坐落于湛江市赤坎观海长廊旁的天然泳场地段,与湛江海湾大桥相映成辉,成为湛江的城市名片。Sheraton Zhanjiang, managed by Marriott International and invested by Guangdong Minda group, is an upper upscale hotel with distinctive local culture, she is located at the beach of Zhanjiang Chikan district, reflects brightly with Haiwan bridge and becomes image of Zhanjiang.酒店拥有430间宽敞舒适的客房,全方位的海景,和喜来登一如既往的舒适,通讯便捷,让您轻松地工作。酒店还建有直升飞机停机坪,抵达即下榻,毗邻购物与商业中心区。The hotel has 430 spacious rooms, overlooking the sea, you can feel the pleasant, relaxing atmosphere from the moment you step into the lobby of Sheraton Zhanjiang Hotel. Convenient communication systems will take the hassle out of any work. The hotel has helicopter tarmac so guests can arrive and stay directly.无论是商务旅行还是休闲度假,湛江民大喜来登酒店都会为您提供一切所需,享受一次轻松难忘的住宿体验。Whether it is a business trip or purely for vacation, Sheraton Zhanjiang Hotel will provide all your stay will need for an enjoyable experience.