• 五险一金
• 商业医疗保险
• 带薪病假
• 额外福利假期
• 节日礼物
• 提供免费咖啡
• 周五休闲酒会
• 工作周年福利
• 岗位晋升
• 国际化氛围

概述：
运作餐饮部，和确保餐厅和宴会厅成功的管理为独立盈利中心，让客人有最大程度的满意通过酒店的标准和有计划的，有组织的，有指引的和有控制的酒店运作来完成目标
 
Overview:
To function as the Business Manager for the Food and Beverage Department and as a Marketing Specialist to ensure that the Food and Beverage outlets and Banquet Department are managed as successful independent profit centers, ensuring maximum guest satisfaction consistent with the hotels Standards, through planning, organizing, directing, and controlling the Food and Beverage operation and administration.
 
主要工作职责:
职责义务：
 
1.      财务方面
1)        确保每个餐厅运作为独立的盈利中心。
2)        确保每个餐厅通过餐厅经理和餐厅的管理团队有责任的为他们的餐厅的收益负责
3)        与每个餐厅经理联合规定出每年的预算。
4)        监控整个餐营部的成本通过制定来调节和管理。
5)        与总经理，财务部经理和人力资源部经理联合起来为餐厅经理和其他餐营部部门经理制定出任何有动力的策划。
6)        确保严格坚持着部门的运作预算。
7)        确保准备好每个月的预报
 
2.      运作方面
1)        确保餐饮部和宴会部是完全地按照酒店的规定和服务程序及标准运作。
2)        在酒店行政管理会员会面前代表着整个餐营部
3)        确保餐饮部每个部门的部门运作手册已准备好和更新。
 
3.        市场方面
1)        与餐饮部各个部门经理一起准备年度的市场计划。
2)        确保餐饮部有一个有效的接近市场的方法（市场周期）
3)        不断地寻找不同的路线来帮助餐厅的管理和让餐厅取得最大的收入和利润。
4)        确保每个餐厅的产品线路（菜单）是由每个餐厅的管理团队准备和确保他们十完全的了解市场的需求和要求。
 
4.        员工管理
1)        以我们的管理哲学为中心招聘员工.
2)        培训和培养不同部门的经理和副经理，让他们能够独立的运作他们各自的盈利中心。
3)        确保每个经理能够与培训经理和部门的培训者联合一起为他们的雇员计划和执行不同的有效的培训计划。
4)        确保每个经理能够让他们的部门始终如一的遵守酒店的指导方针，纪律和当局的法律制定并且让他们有最大的生产力和最佳的士气。
5)        充分的分配好工作
6)        经常行使好自我管理
7)        给予他的经理，副经理和员工的工作报告作出确实的，积极的反馈。
8)        以员工的名字称呼和以员工的兴趣来认识他们。
9)        确保员工领会他的公平。
10)    在他的员工中间立一个积极的和有推动力的工作态度。
 
5.        行政方面
1)        确保全餐饮部形式和报告能迅速的在部门里完全的服从。
2)        按照本地酒店的管理形式和政策方针来维持和保持全酒店的档案和形式。
3)        能够提前的计划（有提前的计划而不是有反应）
4)        要经常更新销售和成本的财务结果（预算与实际的）和确保取得最佳的销售和利润。
5)        精明的控制好费用开支。
6)        确保全部的计划在最终能够如期完成。
7)        确保总监的当职的时间是在繁忙的时期（开档与收档期）
8)        在不当职时，要对自己所培养的有资格的成员有自决权的做出他们自己的决定的信心。
 
9)        确保每次的会议是有准备和有结果的。
10)    要经常彻底的检查餐饮部运作（最少每月一次）
11)    对于电脑的运用要有
 
 
6.        客人服务
1)        常常的和亲自的检验在餐饮部各个餐厅的客人是否得到最好的服务。
2)        需要花时间在不同的部门（在繁忙时间）来确保每个部门都运作良好和达到对它所期望的。
3)        对服务标准要有一套严格的标准。
4)        确保整个餐饮部运作是专业的和员工时得到充分的培训和一致的。
 
7.        餐饮产品
1)        要经常确认只有新鲜的产品才可以作为酒店的食物
2)        与厨师尝试不同厨房的出品食物，和对食物的出品要有一套严格的标准。
3)        与总厨有良好的沟通和协调并且有创造性和确保他能运作良好。
4)        确保员工的食物与餐厅的食物是一样的好。
5)        确保整个餐饮部每个地方都贯彻执行服务程序和产品的标准。
 
Financial
 
a)    To ensure that each outlet is accounted for separately as an individual profit centre.
b)    To ensure that each outlet is managed by a Manager / Management Team who are totally accountable for their profitability.
c)    To set, in close conjunction with each Outlet Managers, annual operating budgets which will form part of the business plan.
d)    To monitor all costs and recommend/institute measures to control them.
e)    To set and control with the General Manager, Director of Finance and Director of Human Resources, any incentive scheme for the Outlet Managers or other Food and Beverage Heads of Department.
f)     To ensure that the Department’s Operational Budget is strictly adhered to.
g)    To ensure monthly forecasts are prepared.
 
Operational
 
1.    To ensure that the various outlets and banquets adhere to all Company and Hotel Policies and Procedures and SPPS Standards.
2.    To represent the Food and Beverage Department in the hotel’s Executive Committee.
3.    To ensure that all Departmental Operations Manuals are prepared and updated.
Marketing
 
1.    To prepare, along with his Outlet Teams, a yearly Marketing Plan for each outlet, which is the basis of the yearly business plan.
2.    To ensure that an effective marketing approach (Marketing Cycle) is applied to all outlets in his Food and Beverage operation.
3.    To continuously seek ways to assist management in the outlet to maximize revenues and profit.
4.    To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the Outlet Management Team accordingly.
Associate Handling
1.    To recruit and select Food and Beverage management team who are able to work within a decentralized management philosophy.
2.    To train and develop managers/asst. managers so that they are able to operate independently within their own profit centers.
3.    To ensure that each manager plans and implements effective training programs for their respective employees in conjunction with the Training Manager and Departmental Trainers. To meet with departmental trainers on a monthly basis.
4.    To ensure that each manager maximizes productivity and morale within their respective departments and that they consistently maintain discipline following hotel guidelines and local legislation.
5.    To delegate responsibilities well
6.    To exercise self-control at all times.
7.    To give his managers/assistant managers and associates positive feedback on their job performance.
8.    To address his employees by name, and take a personal interest in knowing them.
9.    To ensure he is known for his fairness.
10.  To project a positive and motivated attitude amongst his employees.
 
Administration
1.    To ensure that all Food and Beverage form and reports to be forwarded to the Food and Beverage Department are submitted properly.
2.    To maintain all hotel records and forms as prescribed by local hotel management and policies.
3.    To be able to plan ahead (is pro-active instead of reactive).
4.    To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized.
5.    To control expenses wisely.
6.    To ensure that deadlines on all projects are met.
7.    To ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation).
8.    To feel confident in leaving the operation for a period due to the qualified team members he has developed, and who are able to make their own decisions.
9.    To ensure that meetings are well planned and results-orientated.
10.  To conduct frequent and thorough inspections of the Food and Beverage operation (at least once a month).
11.  To feel comfortable with using a computer.
Guest Service
1.    To personally and frequently verify that guests in the outlets are receiving the best possible service available.
2.    To spend time in the various outlets (during peak periods) to ensure that the operation is managed well by his outlet team and functions properly and to his fullest expectations.
3.    To be demanding and critical when it comes to service standards.
4.    To ensure that the Outlet Team projects professionalism, that associates are well trained in their jobs and are uniformed.
 
Food and Beverage Product
1.    To frequently verify that only fresh products are used in food preparation.
2.    To taste the food from various kitchens with the Chef, and be demanding and critical when it comes to food quality.
3.    To communicate and co-ordinate with the Executive Chef to be creative and ensures that he operates well as a Production Manager.
4.    To ensure that associate food is as good as the restaurant food
5.    To ensure that all areas follow SPPS and Back to Basic standards
 
工作技能技巧要求:
1.        有高影响力的能力和公平的，严格的管理能力。
2.        有强硬的行政能力。
3.        有创造和创新性。
4.        有深厚的食品和酒水知识。
5.        对当地和国际的行业发展和活动要有预知性。
6.        对全部的运作上的方面要有实际操作的能力。
7.        有很好的沟通能力。
8.        要有主动性
9.        要有自我推动力的能力。
10.    有指导能力。
11.    有深厚的市场行销能力和发展能力。
12.    高级的电脑操作能力。
13.    理想的培训者- 有培训能力。
14.    有很好的人与人之间的关系。
15.    在同事，上级和客人之间受欢迎的角色。
16.    高级财务知识（收入，成本，开支，预报，预算）
17.    理想的领导能力。
18.    积极的社交能力。
 
 
Core Competencies & Technical Knowledge/skills:
1.        Fair and firm management abilities with high influencing skills
2.        Strong Administration skills
3.        Creative and Innovative
4.        Strong Knowledge of Food and Beverage
5.        Pro-active approach to follow local and international industry progress and activities
6.        Hands-on approach to all operational aspects
7.        Excellent Communication Skills
8.        Initiative
9.        Self-motivated
10.    Coaching Skills
11.    Strong Marketing Knowledge and Progress
12.    Advanced computer skills
13.    Ideal Trainer – Train the trainer skills
14.    Excellent Interpersonal Skills
15.    To be the popular figure among colleagues, superiors and guests.
16.    Advanced Financial Knowledge ( Revenue, Cost, Expenses, Forecast, Budget)
17.    Ideal Leadership Skills
18.    Socially Active
 
LANGUAGES: Chinese and English
WORK EXPERIENCE:
6 years in senior Food & Beverage management position.
 
OTHERS:
To respond to changes in the Food and Beverage Department as dictated by the industry, company, and hotel.

关于裸心集团 裸心集团成立于2007年，致力于为人们打造返璞归真、充满愉悦体验的度假村及生活方式品牌。裸心集团创始人是来自南非的连续创业者高天成（Grant Horsfield）。裸心大本营（总部）位于中国上海，集团创立的知名业务与品牌包含裸心度假村（裸心谷和裸心堡），联合办公空间裸心社以及由裸心集团孵化的共享课程平台BULA。 裸心集团把度假村业务作为起点，在浙江省莫干山先后建造了精品民宿裸心乡（2007年开业），和中国首家荣获LEED国际绿色建筑铂金级认证的度假村裸心谷（2012年开业）。裸心度假村以独树一帜的风格和极致用心的品质享誉国内外，不仅获得各类业内外奖项无数，也成为中国旅游版图上的必游之地。2016年位于泰国普吉岛的裸心帆（Arabella号）成为裸心度假村开发的水上度假体验品牌。2017年5月，裸心堡隆重揭幕，它不仅成为莫干山高端度假村的新标杆，也标志着裸心集团度假村板块迎来新一轮发展，多个国内新项目也蓄势待发，其中包括裸心泊（苏州太湖）、裸心岭（南京溧水）和裸心园（郑州伏羲山）。此外，裸心集团计划在未来五年内将在中国和亚洲拓展度假村项目达25个。 凭借在度假村领域的发展，裸心集团在打造高品质体验、系统性运营管理以及提升品牌价值等方面积累了丰富经验，这也为其不断开拓更多新业务提供可能。2015年，裸心集团敏锐地迎合共享经济爆发式增长的趋势，进军联合办公业务，创立裸心社。裸心社以设计、科技、社区建设、服务体验这四大专长和优势迅速赢得会员的青睐，并快速扩张成为行业翘楚。在创立的两年中，裸心社成功完成两轮融资并在全球范围设立50个点，足迹遍布中国、越南、英国以及澳大利亚。2018年4月12日，裸心集团宣布旗下裸心社联手WeWork中国启动合并计划，强强联手，将持续拓展更具发展空间的联合办公新模式。 从别致的度假村到激发灵感的工作场所和最新孵化的共享生活方式平台，裸心集团希望通过一致的生活方式理念勾勒出人们旅行、工作、和生活的可能性，用“快活裸心”的态度持续探索和思考人与人、人与环境、人与自身的联系。 更多信息，请访问 www.livenaked.com       About naked Group naked Group, founded in 2007 by Grant Horsfield, a serial entrepreneur from South Africa, is committed to connecting people to live light, healthy and naked through its resorts and lifestyle brands. Base-camped (headquartered) in Shanghai, China, naked Group has created well-known businesses and brands including naked Retreats (naked Stables and naked Castle), naked Hub and a recently incubated space-sharing education platform, BULA. naked Group is deeply rooted in hospitality and the resort business. Starting with naked Home, a boutique resort built in 2007; and then an internationally renowned resort, naked Stables, was opened in the Moganshan Mountain area in 2012. naked Stables is the first resort in China to receive the highly coveted LEED platinum sustainability certification. The defining characteristics of naked Resorts are unique design and high quality service. naked Resorts has received many prestigious awards and become a must-visit destination in China for travelers. In 2016, naked Sail - a luxury catamaran named Arabella - became a new brand and experience based out of Phuket, Thailand. In 2017, naked Castle was opened. It has become a new benchmark for premium resorts in Moganshan. Its opening also symbolized naked Retreats’ next rounds of expansion. There are several more resorts in the pipeline, such as naked Water (Taihu Lake, Suzhou), naked Hill (Wuxiang Mountain, Nanjing) and naked Valley(Fuxi Mountain, Zhengzhou). In addition, naked Group plans to expand naked resorts to 25 in China and Asia within 5 years. With over ten years of hospitality experience, naked Group is renowned for curating high quality experiences, operation management, and branding. This has opened the door for naked to expand into other businesses to promote its lifestyle and brand values. In 2015, taking advantage of the opportunities within the sharing economy, naked Group entered the co-working market and opened the first naked Hub in Shanghai. naked Hub is known for its design, technology, community and hospitality and quickly became a leader in the industry. Within 2 years, naked Hub successfully completed 2 rounds of funding and expanded its locations up to 50 in China, Vietnam, UK and Australia.  In April 2018, naked Group announced that naked Hub and WeWork would join forces to support future co-working businesses in China and throughout Asia. From unique resorts, creative workspaces to more innovative lifestyle and experiences, naked Group is rethinking how we connect with people, places, nature and ourselves. naked Group is redefining and transforming the industries of travel, work and lifestyle. naked’s mission is to get everyone to “Live naked”. For more Information about naked Group, please go visit our website:www.livenaked.com