Assistant Executive Housekeeper 行政副管家
1万-1.5万
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发布于 2020-06-01
Assistant Executive Housekeeper 行政副管家
1万-1.5万
广州 | 3年以上 | 大专 | 招1人
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职位描述

Duties and Responsibilities工作职责

·         Monitors Housekeeping personnel to ensure guests receive prompt and courteous service

·         监督客房部工作人员,确保客人得到及时和礼貌的服务。

·         Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention

·         监督客房部工作人员,确保客房,特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。

·         Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry

·         除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的客房状况。

·         Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms

·         进行具体时间安排,由主管据此对所有客房区域,包括入住和未入住的房间进行日常视察。

·         Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required

·         定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。

·         Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

·         对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。

·         Follows up on progress of agenda items covered in regular meetings

·         对日常会议上讨论的议程事项的进展程度进行跟进。

·         Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests

·         确保客房部工作人员熟悉酒店的各项内部设施,可以向客人提供各种协助。

·         Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department

·         坚持就影响客房部工作的各种问题向行政管家进行汇报 。

·         Supervises outside contractors to ensure contractual compliance

·         对外来承包商进行监督,以确保合同合规。

·         Ensures that consumption of guest supplies is under control

·         确保客用品的消耗得到控制。

·         Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests

·         协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。

·         Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc

·         与行政管家一起管理例行清扫活动,包括春季大清扫等。

·         Acts on behalf of the Executive Housekeeper in his / her absence as assigned

·         当行政管家缺席时代理其工作。

·         Works with Superior and Human Resources on manpower planning and management needs

·         与上级领导和人力资源部一起进行人力规划和管理需求。

·         Works with Superior Director of Finance in the preparation and management of the Department’s budget.

·         与上级领导和财务总监一起编制和管理部门预算。


其他要求
国际联号工作经历:优先
语言能力:英语-熟练 中国普通话-熟练 粤语-熟练
计算机能力:熟练
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公司地址
中国广东省广州市海珠区阅江中路828号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel's interior design provides insight into the local culture and history and makes the hotel an important part of its guests' global travel experience.    广州保利洲际酒店坐拥得天独厚的地理优势,毗连中国进出口商品交易会展馆,黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程,宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感,设计细节巧妙融合,优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房,4间餐厅和酒吧,其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地,无柱水晶宴会厅面积达1,800平方米,并配有高科技的全息投影设备,180度透明玻璃景观宴会长廊可览珠江美景。
中国广东省广州市海珠区阅江中路828号
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