• 岗位晋升
• 技能培训
• 职业规划
• 五险一金
• 带薪年假
• 包吃包住
• 年终奖金
• 节日礼物
• 员工生日礼物

·         To be instrumental in the building of an efficient team of employees by taking an interest in their welfare, safety, training and development
·         To ensure that all butlers provide a courteous and professional service at all time
·         Ensure all VIP guests are being treated in an efficient and courteous manner and all InterContinental standards are being applied
·         To ensure through the effective supervision that all services offered are always available, and provides alternatives.
·         Able to make changes that respond to the VIP guests needs, both present and anticipated.
·         To welcome and farewell VIP guests personally.
·         Coordinate activities with hotel other departments in order to facilitate increased levels of communication and guest satisfaction.
·         Be familiar with VIP guest's stay experience and preference
·         To constantly review and evaluate all department standards and develop new procedures and operating concept as required to ensure the highest level of guest service is adhered to at all time.
 Regularly arrange cross training for VIP service team members to ensure the highest level.
·         Must at all times show a positive approach to the position, when dealing with all members of staff and management alike
·         To inform Director of  VIP service about all VIP guests comments and problems
·         Be familiar with VIP guest's airport pick up process.
·         Be familiar with VIP guest's Check In process. Include In Room Check In process.
·         Check the VIP stay rooms in advance. Make sure the check list according the VIPs preference and InterContinental standards.
·         Be familiar with VIP guest's butler service process.
·         Know well all VIP group arrivals and departures, itineraries, name of group, number of rooms and organizer information.
·         Check the VIP dining PDR in advance. Make sure the check list according the VIPs preference and check the menus.
·         Be familiar with VIP guest's dining and arrangements.
·         Check the VIP events in advance. Make sure the check list according the VIPs requires / hobbies and InterContinental standards.
·         Provide detailed and accurate information to guests and related departments.
·         Provide detailed and accurate information to guests on a wide variety of services and facilities both within and outside the establishment.
·         Take part in the preparation and planning of department goals and objectives.
·         Adhere hotel brand standards and policies and procedures.
·         Determine and plan for future staffing needs.
·         Recruit associates together with Recruitment Manager.
·         Implement staff performance appraisals.
·         Sell the hotel products and services using up-selling and suggestive selling techniques.
·         Adhere to the hotel’s security and emergency policies and procedures.
·         Prepare and conduct meeting and group presentations to keep staff/ management / other parties informed of hotel operations and other related issues.
·         Carry out other tasks as directed by your supervisors.
·         Keep confidential of VIP guest information and profiles.

InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel\'s interior design provides insight into the local culture and history and makes the hotel an important part of its guests\' global travel experience.   广州保利洲际酒店坐拥得天独厚的地理优势，毗连中国进出口商品交易会展馆，黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程，宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感，设计细节巧妙融合，优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房，4间餐厅和酒吧，其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地，无柱水晶宴会厅面积达1,800平方米，并配有高科技的全息投影设备，180度透明玻璃景观宴会长廊可览珠江美景。