Floor Manager 楼层经理
7千-1万
投递简历
发布于 11-19
Floor Manager 楼层经理
7千-1万
广州 | 3年以上 | 大专 | 招1人
投递简历
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职位描述

·            Assist in managing the housekeeping operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. 

协助管理客房部的日常工作,按酒店和公司业务目标确保符合产品的质量标准,为酒店客人提供卓越的服务。

·         Monitors Housekeeping personnel to ensure guests receive prompt and courteous service

监督客房部工作人员,确保客人得到及时和礼貌的服务。

·         Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention

监督客房部工作人员,确保客房,特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。

·         Supervise the implementation of housekeeping standards and procedures in relation to:

监督客房部各项标准和工作程序的执行:

-Bedroom service

-臥室服务

-Bathroom service

-卫生间服务

-Valet service

-洗衣服务

-Cleaning service

-清洁服务

-Linen maintenance

-布巾维护

·         Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required

定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。

·         Maintain a current and thorough knowledge of all housekeeping systems

对客房部所有系统有最新和完整的知识。

·         Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。

·         Follows up on progress of agenda items covered in regular meetings

对日常会议上讨论的议程事项的进展程度进行跟进。

·         Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests

确保客房部工作人员熟悉酒店的各项内部设施,可以向客人提供各种协助。

·         Maintains a steady flow of communication to the Assistant Executive Housekeeper on all matters affecting the Housekeeping Department

坚持就影响客房部工作的各种问题向行政副管家进行汇报。

·         Supervises outside contractors to ensure contractual compliance

对外来承包商进行监督,以确保合同合规。

·         Ensures that consumption of guest supplies is under control

确保客用品的消耗得到控制。

·         Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests

协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。

·         Works with the Assistant Executive Housekeeper on routine cleaning programs including spring cleans, etc

与行政副管家一起管理日常清洁工作,包括大清洁计划等。

·         Perform Room inspections

检查客房

·         Maintain adequate stock levels

保存充足的用品存货。

·         Complete stock takes as required

按要求完成库存盘点工作。

·         Maintain stock levels

维持存货水平

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公司地址
海珠区阅江中路828号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel\'s interior design provides insight into the local culture and history and makes the hotel an important part of its guests\' global travel experience.   广州保利洲际酒店坐拥得天独厚的地理优势,毗连中国进出口商品交易会展馆,黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程,宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感,设计细节巧妙融合,优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房,4间餐厅和酒吧,其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地,无柱水晶宴会厅面积达1,800平方米,并配有高科技的全息投影设备,180度透明玻璃景观宴会长廊可览珠江美景。
海珠区阅江中路828号
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