• 岗位晋升
• 技能培训
• 职业规划
• 五险一金
• 带薪年假
• 包吃包住
• 年终奖金
• 节日礼物
• 员工生日礼物

Duties and Responsibilities 工作职责
· Monitor the daily operations of reservations（e.g. LNR/KNR/Wechat/Email/E-booking/Brand web online）
监督日常预订业务。(包括KNR/LNR/微信/邮件/TMC后台/官网直连)
· Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates.
管理客房清单，包括对最佳效益区的客房及禁止预订日期的分配和预订进行管理。
· Develop and conduct rooms based marketing activities
开展和实施以客房为基础的市场活动。
· Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
跟踪销售计划，促销活动，广告，并向相关部门提供必要的反馈。
· Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
记录散客驱势，入住率记录和市场细分发展情况来协助预测工作
· Create and maintain allotments
建立并维护客房分配方案
· Record and analyze guest questionnaires on a monthly basis
每月对客户问卷调查表进行记录和分析
· Ensure accuracy of guest history and client profiles in Data Base
确保数据库中客人记录和客户资料的准确性
· Track market codes
记录市场代码
· Load and maintain rates in IHG reservation system
将房价下载至洲际酒店集团预订系统并进行维护工作
· Maintain rate in Website
维护网上房价
· Manage Hotel Bank and GDS close out/opening-up dates, if applicable
管理酒店银行及全球分销系统的开关日期 (适用的话)
· Complete weekly and end of month sales report
完成周、月销售报告
· Ensure all Groups are contracted
确保与所有团队签订合同
· Conduct market research and analysis
开展市场调研和分析工作
· Monitor and evaluate contemporary sales and marketing initiatives and trends
监测和评估现代市场销售活动及潮流
· Monitor and evaluate economic, political and social issues/changes
对经济、政治和社会问题及变革进行监测和评估
· Report on competitor activity
报告竞争对手的活动
· Participate in preparation of strategic plans for region
参与地区战略计划的制定工作
· Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
考虑并评论可能会影响业务结果的经济、政治和社会活动及潮流问题
· Access and assess sales and marketing data
进入并评估市场销售数据
· Works with superior on manpower planning and management needs
和上级一起进行人力规划和管理需求
· Create and manage rate code/rate category /profile/system maintenance 
创建和管理价格代码/五字代码/档案，以及系统维护
· Inventory balance and management 
客房库存平衡与管理，确保内网/外网各房型可同步售卖。
· Optimize all the channels ,e.g. Room type /Rate/Policy
优化各渠道，包括房型/价格/条款政策等
· Group pick up standards 
根据实际运营操作/管理团队用房
· Upsell skill training ，in order to increase hotel revenues 
增销技能培训，增加酒店收益
· Good communicate with operation team, ensure efficiency of work  
与运营部门保持良好沟通，确保工作的高效性
· Works as a team, Synchronized with work skills/love/relationship/benefit/respect/Harmonious 
团队合作精神，同步体现技能/关爱/情感/福利/尊重/和谐· Monitor the daily operations of reservations（e.g. LNR/KNR/Wechat/Email/E-booking/Brand web online）
监督日常预订业务。(包括KNR/LNR/微信/邮件/TMC后台/官网直连)
· Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates.
管理客房清单，包括对最佳效益区的客房及禁止预订日期的分配和预订进行管理。
· Develop and conduct rooms based marketing activities
开展和实施以客房为基础的市场活动。
· Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments
跟踪销售计划，促销活动，广告，并向相关部门提供必要的反馈。
· Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
记录散客驱势，入住率记录和市场细分发展情况来协助预测工作
· Create and maintain allotments
建立并维护客房分配方案
· Record and analyze guest questionnaires on a monthly basis
每月对客户问卷调查表进行记录和分析
· Ensure accuracy of guest history and client profiles in Data Base
确保数据库中客人记录和客户资料的准确性
· Track market codes
记录市场代码
· Load and maintain rates in IHG reservation system
将房价下载至洲际酒店集团预订系统并进行维护工作
· Maintain rate in Website
维护网上房价
· Manage Hotel Bank and GDS close out/opening-up dates, if applicable
管理酒店银行及全球分销系统的开关日期 (适用的话)
· Complete weekly and end of month sales report
完成周、月销售报告
· Ensure all Groups are contracted
确保与所有团队签订合同
· Conduct market research and analysis
开展市场调研和分析工作
· Monitor and evaluate contemporary sales and marketing initiatives and trends
监测和评估现代市场销售活动及潮流
· Monitor and evaluate economic, political and social issues/changes
对经济、政治和社会问题及变革进行监测和评估
· Report on competitor activity
报告竞争对手的活动
· Participate in preparation of strategic plans for region
参与地区战略计划的制定工作
· Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
考虑并评论可能会影响业务结果的经济、政治和社会活动及潮流问题
· Access and assess sales and marketing data
进入并评估市场销售数据
· Works with superior on manpower planning and management needs
和上级一起进行人力规划和管理需求
· Create and manage rate code/rate category /profile/system maintenance 
创建和管理价格代码/五字代码/档案，以及系统维护
· Inventory balance and management 
客房库存平衡与管理，确保内网/外网各房型可同步售卖。
· Optimize all the channels ,e.g. Room type /Rate/Policy
优化各渠道，包括房型/价格/条款政策等
· Group pick up standards 
根据实际运营操作/管理团队用房
· Upsell skill training ，in order to increase hotel revenues 
增销技能培训，增加酒店收益
· Good communicate with operation team, ensure efficiency of work  
与运营部门保持良好沟通，确保工作的高效性
· Works as a team, Synchronized with work skills/love/relationship/benefit/respect/Harmonious 
团队合作精神，同步体现技能/关爱/情感/福利/尊重/和谐

QUALIFICATIONS AND REQUIREMENTS任职要求
· There or more years of experience in a hotel reservation department or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred.
3 年及以上酒店预定部或相关工作经验，需具备直接管理销售团队经验，需要熟知本地业务及业务趋势，必须掌握本地语言，能同时使用其它语言者优先。
· Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
· Proficient in the use of Microsoft Office
精通微软办公软件
· Problem solving, analytical, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
· Proficient in English & Mandarin
熟练的英语及普通话

InterContinental Guangzhou Exhibition Center is InterContinental’s first hotel in Guangzhou, adjacent to the landmark China Import and Export Fair Complex and faces the beautiful Pearl River. It is a top business hotel, featuring pillarless grand ballrooms with a 180-degree view over the river. It has a great number of multi-function rooms, with 350 spacious, elegantly-furnished guestrooms and suites, restaurants, bars, a Spa and Fitness Center. Inspired by the China Maritime Silk Road, the hotel\'s interior design provides insight into the local culture and history and makes the hotel an important part of its guests\' global travel experience.   广州保利洲际酒店坐拥得天独厚的地理优势，毗连中国进出口商品交易会展馆，黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程，宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感，设计细节巧妙融合，优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房，4间餐厅和酒吧，其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地，无柱水晶宴会厅面积达1,800平方米，并配有高科技的全息投影设备，180度透明玻璃景观宴会长廊可览珠江美景。