招聘餐厅服务员 Waiter/Waiterss_杭州康莱德酒店招聘信息-最佳东方

- Must know menu items as well as drink list

必须熟知所有的菜单和酒水单内容
- Must know Outlet setup standards.
必须熟知餐厅的摆台标准。
- Handles complaints and reports to immediate supervisor.
向值班主管汇报客人投诉。
- Prepares service mise en place and ensures smooth operation at all times.

布置摆台，保证运营顺畅。

- Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程，酒店规章制度和紧急情况处理程序。

- To follow the procedures, policies and techniques of service.
遵循工作标准，制度和技术。
- To have full understanding of the menu preparation to ensure good salesmanship.
作为一个好的销售人员，需要充分理解菜单。
- To be courteous and friendly to guests and colleagues.
殷勤友好的对待客人和同事。
- To present menu to guests and take beverage order if necessary.
向客人展示菜单并点餐。
- To recommend menu items and beverage if necessary.
必要时为客人推荐菜品和酒水。
- To understand the coordination between the kitchen and the restaurant.
理解餐厅和厨房的协作。
- To assist guests with chairs when arriving and leaving.
帮助客人入座和离座。
- To clear soiled items to the washing area.
将使用过的餐具撤到洗碗间。
- To continuously check and replenish or exchange: bread, butter, water, ashtrays or any other condiments.
检查、补充和更换：配餐面包，黄油，水，烟灰缸或其他配料。
- To reset table as soon as guests leave.
客人离开后重新布置餐台。
- To replenish clean items to their respective areas.
为负责的相关区域补充洁净器皿。
- To remove soiled linen and place them in appropriate area.
撤换布草并将其运送到正确的区域。
- To complete all side duties assigned by the Supervisors, Assistant Manager and Manager.

完成主管，副经理，和餐厅经理分配的其他工作。

- To carry out any other duties as and when required by the Supervisors.
执行主管交予的其他工作。

OTHERS 其他

To attend all training course organized by hotel.
参加酒店组织的培训。
To have thorough knowledge of service procedures.
具有扎实的服务知识。
Be able to work rapidly during peak hours.
能够在高峰时段高速度的工作。
Be flexible with shift hours.
适应弹性工作时间。
Teamwork is a necessity.
团队工作能力。

SPECIFICATIONS资质:

At least 1years’ work experience in the same position in other well established hotel, preferably in food & beverage outlets.
至少1年同等类型酒店同类职位工作经验
Ability to communicate in English.
能够使用英语交流。
Well groomed.

良好的仪容仪表。

灵感的归属. 不止于驻足.Never Just Stay. Stay Inspired. 杭州康莱德酒店位于钱江新城地标性建筑-来福士广场中心，是希尔顿集团旗下奢华品牌。由荷兰著名建筑公司 UN Studio打造的杭州康莱德酒店将为钱江新城注入快速发展的新鲜活力。Conveniently located inside Qian Jiang’s Raffles City Complex, Conrad Hangzhou is poised to be the newest luxury hotel in Hangzhou. Designed by renowned Dutch Architect ‘UN Studio’, the hotel is a true landmark building in Hangzhou’s fast growing Central Business District.酒店拥有306间房间，其中包含25间套房，房间内钱江新城的俊美以及西湖的柔情尽收眼底。除此之外，客人还可以在酒店4间不同特色的餐厅以及大堂吧中体验无与伦比的当地美食、精致的下午茶以及极具特色的日餐。室内游泳池以及奢华的水疗服务将为你带来一段令人难忘的身心放松之旅。Featuring 306 guest rooms, including 25 suites, the hotel will provide panoramic views over Hangzhou, Qian Jiang River and the famous Westlake. In addition, guests may enjoy local delicacies, an inspiring afternoon tea or refined Japanese dishes in one of the hotel’s four restaurants or bars. An indoor pool, health club and luxurious Spa will ensure an even more relaxing stay.在酒店的9楼以及10楼，有一系列世界级会议设施可用于公司活动、董事会会议、社交聚会和婚礼。这些设施包括800平方米的总会厅以及大小在50平方米到200平方米之间的8间辅助会议室。On levels 9 and 10, an array of world-class meeting facilities is available for corporate events, board meetings, social gatherings and weddings. These facilities include a 800sqm ballroom and eight ancillary meeting rooms varying between 50sqm to 200sqm in size.交通信息：Transportation:Railway Route Hangzhou Metro Line 4：Please get off the Jiang Jin Station through Exit-B1杭州地铁4号线：江锦路站B1出口Address:228 Xinye Road, Raffles City Hangzhou, Shangcheng District, Hangzhou 310016, PRC地址：浙江省杭州市上城区新业路228号来福士广场T2温馨提示：1.通过最佳东方投递简历后请耐心等待回复，无须邮件再次发送；2.通过发送简历到邮箱：Conradhangzhou_Recruitment@hilton.com