招聘宴会销售总监 Director of Events_杭州康莱德酒店招聘信息-最佳东方

RESPONSIBILITIES职责:

· Handles site inspections (within and for outside catering) with potential clients when required.

· 在需要时与潜在客户进行现场检查（内部和外部餐饮）。

· Represents the hotel during meetings, cocktails and dinner parties with potential clients and sells the best possible service and the highest revenue in the interest of the hotels as well as the client.

· 在潜在客户的会议、鸡尾酒会和晚宴上代表酒店，为客户提供最好的服务和为酒店赢得最高的收益。

· Ensure a sales attitude prevails at all times within the team supervise and organize training of the team on how to maximize revenue.

· 确保团队内部始终保持销售态度，监督并组织培训团队如何实现收入最大化。

· Ensure the weekly Function sheet and group information sheet is completed by the team.

· 确保团队完成每周的功能表和小组信息表。

· Determine need periods and pass on to the DOS.

· 确定需要的时间，并传递到销售总监。

· Responsible for producing conversion statistics on a monthly basis and reports these to the DOS.

· 负责每月的转化率统计，并向销售总监报告。

· Prepares and runs the morning briefing and debriefing with the team, ensures all team members are prepared for the weekly provisional meeting and monthly regular meeting.

· 与团队一起准备并执行晨会和汇报，确保所有团队成员为每周的临时会议和每月例会做

好准备。

· Attend the weekly availability meeting (S&M meeting, Department meeting).

· 参加每周例会(市场销售会议、部门会议)。

· Set targets on conversion with the DOS for the team, instigate and up-selling program for the menu item.

· 与销售总监为团队设定转换目标，对菜单项进行煽动和追加销售。

· Follows up on all lost and cancelled business to ensure an accurate reason has been obtained and recorded. Rate discussion will be held with the Revenue Manager and the DOS to maximize yield.

· 跟踪所有丢失或取消的业务，以确保准确的原因已获得和记录。与收益经理和销售总监进行价格讨论，以获得最大化收益。

· To supervise the work of all Conference & Banqueting Team. Be responsible to do the regular and system training for all team.

· 监督所有会议和宴会团队的工作。负责对所有团队进行定期和系统的培训。

· Schedule Holiday and office coverage for the team. Complete weekly attendance records.

· 为团队安排假期和办公室值勤。完成每周出勤记录。

ADMINISTRATION 管理:

· Responsible for the correct follow up of the traces. Ensure that on Friday that nothing is traced over the weekend and that all traces are solved.

· 负责正确执行跟踪。确保周五没有任何内容被追踪并且所有痕迹都已解决。

· Accurate filing of all lost and regretted business as well as obtaining the reason for the lost business, if for reason of rate this must be communicated to the DOS who will review this with the Revenue Manager.

· 准确地归档所有丢失或后悔的业务，并获取丢失的业务的原因，如果出于费率的原因，必须将此信息告知销售总监，后者将与收益经理一起审查此信息。

· Provide the sales team with any new leads, which came directly to the department.

· 向销售团队提供任何直接进入部门的新线索。

· Provides information over the telephone to all clients requesting information on Group Convention and Events. Send offers confirmations accordingly.

· 通过电话向所有需要集团会议和活动信息的客户提供信息。发送相应报价确认。

· Handles after sales correspondence (exit interview and thank you letter from the department). Trace the account for any potential business in the future.

· 处理售后信件(退出面谈和部门的感谢信)。跟踪未来任何潜在业务的账户。

· Issues Weekly function sheets for the weekly Banquet meeting and groups meeting.

· 为每周的宴会和小组会议发布每周的功能表。

· Follow up on all offers and sales leads with maximization of the banquet and rooms revenue as an overall target.

· 跟踪所有的报价和销售线索，将宴会和房间收入最大化作为整体目标。

· Preparation for the weekly provisional meeting.

· 为每周的临时会议做准备。

· Ensure regular Competition checks and updated related reports.

· 确保定期的竞争检查和更新相关报告。

· Prepare the Conference & Banqueting budget and marketing plan.

· 准备会议及宴会预算和市场计划。

CONSTRAINTS 约束:

· Adhere to departmental operating expenses as laid out in the budget / forecast.

· 持有预算/预测中规定的部门运营费用。

· Comply with all company policies relating to rate and space decisions.

· 遵守所有与价格和空间决策相关的公司政策。

· Comply with all systems and procedures as laid down by the commercial Director.

· 遵守商务总监制定的所有系统和程序。

OTHERS其他

· Additional duties may be added at any time due to any circumstances at the discretion of management

· 可根据情况增加额外的工作职责。

灵感的归属. 不止于驻足.Never Just Stay. Stay Inspired. 杭州康莱德酒店位于钱江新城地标性建筑-来福士广场中心，是希尔顿集团旗下奢华品牌。由荷兰著名建筑公司 UN Studio打造的杭州康莱德酒店将为钱江新城注入快速发展的新鲜活力。Conveniently located inside Qian Jiang’s Raffles City Complex, Conrad Hangzhou is poised to be the newest luxury hotel in Hangzhou. Designed by renowned Dutch Architect ‘UN Studio’, the hotel is a true landmark building in Hangzhou’s fast growing Central Business District.酒店拥有306间房间，其中包含25间套房，房间内钱江新城的俊美以及西湖的柔情尽收眼底。除此之外，客人还可以在酒店4间不同特色的餐厅以及大堂吧中体验无与伦比的当地美食、精致的下午茶以及极具特色的日餐。室内游泳池以及奢华的水疗服务将为你带来一段令人难忘的身心放松之旅。Featuring 306 guest rooms, including 25 suites, the hotel will provide panoramic views over Hangzhou, Qian Jiang River and the famous Westlake. In addition, guests may enjoy local delicacies, an inspiring afternoon tea or refined Japanese dishes in one of the hotel’s four restaurants or bars. An indoor pool, health club and luxurious Spa will ensure an even more relaxing stay.在酒店的9楼以及10楼，有一系列世界级会议设施可用于公司活动、董事会会议、社交聚会和婚礼。这些设施包括800平方米的总会厅以及大小在50平方米到200平方米之间的8间辅助会议室。On levels 9 and 10, an array of world-class meeting facilities is available for corporate events, board meetings, social gatherings and weddings. These facilities include a 800sqm ballroom and eight ancillary meeting rooms varying between 50sqm to 200sqm in size.交通信息：Transportation:Railway Route Hangzhou Metro Line 4：Please get off the Jiang Jin Station through Exit-B1杭州地铁4号线：江锦路站B1出口Address:228 Xinye Road, Raffles City Hangzhou, Shangcheng District, Hangzhou 310016, PRC地址：浙江省杭州市上城区新业路228号来福士广场T2温馨提示：1.通过最佳东方投递简历后请耐心等待回复，无须邮件再次发送；2.通过发送简历到邮箱：Conradhangzhou_Recruitment@hilton.com