· Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
· 按照部门的规范和程序提供高标准的餐饮服务。
· Communicates to his/hersuperior any difficulties, guest comments and other relevant information
· 与上级领导交流有关疑难,客人意见和其它相关信息。
· Establishes and maintainseffective employee working relationships
· 与员工建立并保持良好的工作关系。
· Attends and participates indaily briefings and other meetings as scheduled
· 参加和参与每日的例会和其它计划好的会议。
· Attends and participates intraining sessions as scheduled
· 参加和参与计划好的培训课程。
· Prepares for service byensuring:
· 确保部门的以下各项工作就绪为客人提供服务:
Grooming is impeccable and inaccordance with ICHG personal presentation standards
遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
Outlet equipment is clean
设备干净
Equipment is sorted and stored
设备分类且存放好
Glassware is polished
玻璃器皿擦亮
Flatware is polished
擦亮餐具
China is clean
清洁瓷器
Waiter stations are prepared
准备好服务台
Cutlery is placed for buffetand table service
摆放好自助餐桌上的餐具
Tables are set
摆设好餐台
Reservations are read andfamiliarized
阅读并熟悉预订
Special occasions are ready
准备好特别活动
Music is on
放音乐
Lighting is on
开灯
Outlet is ready for service andguest comfort
酒吧准备就绪为客人提供舒适的服务。
Carries out effective serviceby ensuring:
高效的提供服务:
Guests are greeted and seated
迎宾并安排客人就坐
Daily specials are explainedand upsold
说明并推销每日特价
Food orders are processedaccurately
准确的下餐单
Trays and tray jacks areeffectively used
有效的利用托盘和托盘架
Food orders are taken quickly
快速的为客人写餐单
Payment methods are handledaccurately
确的处理付款方法
Working areas are cleaned andre-set quickly
快速的清洁工作区和重新布置
Bar is clean
清洁的酒吧
Used ashtrays are regularlycleaned
定时清理用过的烟灰缸
Guests are conversed with inrelation to the food and beverage products
与客人谈论有关的餐饮产品
· Carries out effective beverageservice by ensuring:
· 通过确保以下内容高效的提供饮品服务:
Beverages are upsold andregularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定,推销饮料并定时为客人续酒。
Converse with Guests aboutwine, advising the types and styles of wine, taking wine orders and servingwine
与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒
Promoting and selling cocktailsto guests
向客人推销鸡尾酒
Making and presenting cocktails
调配和装饰鸡尾酒
Coffee and tea is served hotand in accordance with standard
按规范提供热的咖啡和茶
· Take appropriate action toresolve guest complaints
· 正确处理客人的投诉。
· Food and beverage stock isstored in relation to hotel procedures
· 按照酒店的规定存储餐饮存货。
· Performs related duties andspecial projects as assigned
· 承担相关的职责和安排的特别项目。
· Maintain and execute Financestandards and procedures
· 遵照所有财务标准工作程序。
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Niccolo is a collection of contemporary chic hotels with the most desirable, highly prized addresses, underpinning the brand is the desire to make life effortlessly luxurious for guests. 「尼依格罗」为一系列时尚雅致的酒店,坐落于各个城市的特选黄金地段。At heart, as discoverers and re-discoverers of luxury experiences, styles and tastes, its hotels are modern sophisticated spaces, where the timeless pleasure of impeccable hospitality from another golden era in travel, is valued.「尼依格罗」代表着大都市的摩登与雅致完美结合:城市的潮流风尚,奢华的舒适享受,传统热诚的尊贵服务和优雅贵气。 Underpinning everything we do is the desire to make life effortlessly luxurious. 它不仅是一个酒店旗舰品牌,更是一种超越物质的奢华体验。 Located at Chengdu’s celebrated International Finance Square (IFS) within the Chun Xi Road business district, Niccolo occupies the city’s highly desirable and fashionable address. With Chengdu Shuangliu International Airport just 25 minutes away by car and the impressive metro subway network with an entrance conveniently located in IFS, hotel guest can travel effortlessly to the city beyond.成都尼依格罗酒店坐落于成都市心脏地带-春熙路商业圈的成都国际金融中心(IFS),是全城黄金时尚地段。酒店距离成都双流国际机场仅25分钟车程。同时,IFS处于全城地铁网络的中心,商场内设有地铁出入口,可谓朝发夕至丶四通八达。 Niccolo Chengdu offers the seasoned traveller a choice of 238 spacious, luxurious guestrooms and suites from 45 to 200 m2. With fashion-inspired interiors by leading designers, featuring natural textiles and leathers in subtle earth tones, there’s an understated sophistication to all guestrooms. Hotel provides four distinct dining experiences to satisfy the most demanding of palates including the eclectic Niccolo Kitchen, Yue Hin Chinese restaurant, Tea Lounge, which offers satisfying afternoon tea with harmonising savouries, and The Bar, providing timeless cocktails with delicious samplers.成都尼依格罗为旅游达人提供238间宽敞豪华的客房和套房,室内面积由45至200平方米。酒店房间结合了顶尖设计师的时尚灵感,室内大多使用淡雅大地色系的自然织物和皮革制品,展现素雅别致的风格。酒店提供四种各具特色的餐饮体验,成功征服资深吃客的味蕾。其中包括欣厨西餐厅、玥轩中餐厅、悦廊和酒廊。悦廊提供精品下午茶搭配可口点心;酒廊则以经典鸡尾酒和美味小食闻名。 Niccolo is Chengdu’s epicentre for business events and celebrations. The Niccolo Ballroom is the centrepiece located on the 7th floor and The Conservatory, a breathtaking oval glass venue surrounded by the Sculpture Garden on the 8th floor, provide dramatic backdrops for custom-designed banquets, weddings, corporate events, meetings, product launches and important celebrations.尼依格罗是成都举办商业会议和私人派对的优越场所。尼依格罗宴会厅位于酒店七楼,在八楼设有华丽的茵园礼堂,四周由椭圆形玻璃环绕,俯瞰七楼的雕塑花园。其独特的场所设计,为每一个私人晚会、婚宴、公司聚会、商业会议、新品发布会以及各式庆典锦上添花。 JOIN US TO EMBARK ON A CONTEMPORARY CHIC JOURNEY开启您的时尚雅致之旅*Niccolo Chengdu is entitled to modify contents on this webpage at any time without any notice. Niccolo Chengdu does not warrant the accuracy, completeness or latest data published on this webpage. All pictures and texts published on this webpage are for reference only, which are not the commitments or agreements made by the Niccolo Chengdu. All positions' compensation & benefits / duties & responsibilities are subject to the employment contract signed between both parties. *成都尼依格罗酒店拥有对本网页内容进行随时更新之权利,事前将不会另行通知。成都尼依格罗酒店不保证本网页展示的资料是否为正确、全面的最新数据。本网页内的所有图片、文字描述等均仅作为参考信息,不构成成都尼依格罗酒店的任何要约或承诺。所有职位的薪资福利和职责义务以双方签订的劳动合同约定为准。