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根据既定的理念确保客房部的有效管理,遵守公司和酒店的政策和程序及基本标准。
Ensures the Housekeeping Department is managed efficiently according to the established concept statements and adheres to Company and Hotel’s Policies & Procedures and Minimum Standards.
积极检查和跟进服务及客房标准。
Actively checks and follows up on service and room standards.
和客房部副经理/副理、前厅部经理合作进行监督指导和全面检查,确保实现高标准的清洁和维护。
Conducts frequent and thorough inspections together with the Assistant Housekeeping Manager and Front Office Manager, ensuring that Standards are met and high standard of cleanliness are maintained.
在客人入住前检查所有贵宾房间、特殊要求房间和长住客人房间,确保达到酒店的标准。
Ensures all daily VIP rooms, special request rooms, long stay guest rooms for arrivals are checked and in line with the standard set-up by the Hotel.
确保不能将未经维修和清洁的房间卖给客人
Ensures no defect or dirty room is sold to the guest.
和前厅部、工程部密切合作,确保将需要维修的房间封闭。
Works closely with Front Office and Engineering departments to ensure that rooms are blocked accordingly for maintenance.
推荐使用现代化的设备、清洁方法和客用品设置为客人提拱服务。
Makes recommendation to management for modernisation of equipment, cleaning methods and the set-ups of guest supplies.
确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。
Ensures services provided by the Department are always available and are always carried out to defined standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual.
杭州柏悦酒店 尘世胜境,人间天堂Reflecting Paradise on Earth 人间有天堂,柏悦伴君赏——杭州柏悦酒店2016年9月28日盛大开业,为八方来客精彩开启酒店体验新境界。酒店隐身于摩天大厦之中,室内一派现代徽派宅院的典雅格调,地理位置优越,凭栏四望,满城锦绣尽收眼底:西湖碧水如镜、波澜不惊,国际化商业区车水马龙、熙来攘往,钱塘江水气象万千、滚滚东流。Opening in the third quarter of 2016, Park Hyatt Hangzhou will lead an exceptional new level of hospitality excellence. The contemporary Jiangnan style residence in a skyscraper will feature panoramic views of serene West Lake, the area’s new cosmopolitan district and the vigorous Qiantang River. 酒店落户于著名的“万象城”,这个大型都市综合体集时尚、餐饮、娱乐于一体,地处杭州钱江新城,是全市首屈一指的休闲胜地。杭州柏悦酒店则处繁华而独辟清幽之境,居闹市而无车马之喧,以舒适宜人的氛围、体贴周到的服务、丰富多彩的体验款待天下有识之士。Located in the prestigious integrated MixC complex, which offers an abundance of fashion, dining and entertainment in the heart of the city’s central business district, the hotel will be an urban retreat for international connoisseurs, providing intimate experiences customized to meet individual preferences. 杭州柏悦酒店内设248间宽敞雅致的客房,其中包括22间豪华套房,其装潢布置全部出自著名室内设计公司Yabu Pushelberg之手。酒店有七家餐馆和酒吧,设计风格或古朴,或时尚,将传统与现代共冶一炉。顶楼餐厅更如一方世外之境——天窗之下,日可沐缕缕阳光,夜可观点点星辉;天台之上,体验漫步云端的唯美意境,尽享诗情画意的柏悦时光。Park Hyatt Hangzhou features 248 generously sized guestrooms, including 22 luxurious suites, all designed by Yabu Pushelberg. Nestled in the city’s top destination, Park Hyatt Hangzhou features seven restaurants and bars with traditional and contemporary designs. A top-floor dining room with roof lights and a sky terrace delivers a Hangzhou hotel experience above the clouds that is sophisticated and artful from every lifestyle perspective.