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招聘职位

    职位:洗衣房领班 Team Leader - Laundry

  • 职位性质:全职
  • 工作地区:浙江省杭州市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:4千-5千
  • 职位有效期:2020-07-15至2020-10-13

岗位职责/职位描述

§  对不能立即解决的投诉和问题,及时汇报副理/洗衣房经理。

Reports complaints or problems to Assistant Manager/ Laundry Manager if no immediate solution can be found.

§  确保具有营销员的态度,抓住酒店内的一切销售机会。

Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.

§  确保具有高水平的酒店产品知识。

Ensures a high level of product knowledge of hotel.

§  确保将任何来自客人或其它部门的反馈及时并准确地汇报给副理/洗衣房经理。

Ensures the Assistant Manager/ Laundry Manager is kept fully aware of any relevant feedback from either customers or other departments.

§  在洗涤/干洗前,向洗衣房经理汇报重要的问题、衣物数量的不一致、破损或污渍。

Reports to Laundry Manager of any major problems, discrepancies in count, defects, or stains in garments prior to laundry/ dry cleaning.

§  遵守酒店关于洗衣房和客房部的政策和程序

Complies with the Hotel’s Policies & Procedures relating to Laundry and Housekeeping.

§  遵守房务部的系统和程序。

Complies with all systems and procedures as laid down by Rooms Division.

§  在日常工作中,确保所有布草和制服达到凯悦品牌标准。

Performs routine duties in ensuring all hotel linen and uniforms meet Hyatt brand standards.

§  确保按照酒店设定的标准和程序储存和洗涤酒店的布草/制服。

Ensures the storage and washing of house linen/ uniforms are being done according to the standards and procedure set by the Hotel.

§  在发送给使用部门/布草房前,检查洗涤的物品,以确保其干净及可用性。

Examines laundered items to ensure cleanliness and serviceability before sending to the user department/ linen room.

§  在洗衣运作中,督导并协助负责及参与清洗客人和酒店衣物的员工。

Supervises and coordinates the activities of personnel responsible for and engaged in the processing of guest and house laundry items.

§  严格遵守所有运营设备、用品及盘存物品的存量标准。

Strictly adhere to the par stocks for all operating equipment, supplies, and inventoried items.

§  协助进行运营设备和用品的月度盘点。

Assists in conducting monthly inventory checks on all operating equipment and supplies.

§  协助控制运营设备和用品的申请、储存及仔细使用。

Assists in controlling the requisitioning, storage and careful use of all operating equipment and supplies.

§  确保酒店和客人的衣物被正确分拣、水洗/干洗干净及包装;根据程序检查衣物的破损、污渍及遗失的装饰,并采取行动解决。

Ensures that guest and house laundry items are properly sorted for washing and drying, are cleaned and packaged accordingly; examines items for tears, stains, and missing accessories due to processing and oversees remedial action taken.

§  清点并将洗好的物品集中放到布草车上,记录收到的布草和制服的数量并发出。

Counts and assembles laundered items on cart or linen truck, records amounts of linen and uniforms received and issued.

§  始终确保洗衣房区域的干净整洁。

Ensures and maintains the cleanliness of Laundry area at all times.

§  确保工作区域和设备的正确管理和保养。

Ensures proper handling and maintenance of work area and equipment.

§  副理缺席时,主持每日班前会,向员工沟通当天的住房率、抵离店的客人情况、会议/活动及需要特别关注的事项。

In absence of Assistant Manager and Laundry Manager, conduct daily pre-shift briefings to associates on room occupancy, arrivals and departures, function/ event of the day and special attention that is needed.

§  在日常运作中,与客房部及其它相关部门配合。

Liaises with Housekeeping and other related departments on daily operations.

§  报告丢失、损害的布草、制服或任何酒店财物。

Reports missing and damaged linen or any other hotel property.

§  根据酒店的“失物招领”政策报告及上交遗失物品。

Reports and turns in all Lost & Found items as per Hotel “Lost and Found” policy.

§  清洁并维护所有用品、洗衣设备和仓库。

Cleans and maintains all supplies, laundry equipment and storage rooms.

§  灵活并适应在房务部内的部门及其它部门的工作轮换。

Be entirely flexible and adapt to rotate within the different sections of Rooms Division or any other Department.

§  根据酒店的政策和客房部的规定使用和控制钥匙。

Use and control hotel key according to hotel policy and Housekeeping principle.