• 五险一金
• 岗位晋升
• 年度旅游
• 人性化管理
• 集团免费房
• 做五休二
• 提供食宿
• 生日礼品
• 10天带薪假
• 技能培训

§  协助部门建立完善并且维护部门营运手册，部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾，反映出改变。
Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
§  协助准备人力资源部年度商业计划，确保部门目标充分体现酒店目标并满足员工需要。
Assists with the preparation of the annual Human Resources Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.
§  与人力资源部总监密切合作准备和定期更新培训预算，确保达到预算目标并且有效的控制成本。
Assists with the preparation and regular update of the Training Budget in close cooperation with the Director of Human Resources, ensuring targets are met and costs are effectively controlled.
§  管理并且定期回顾编写和修订部门运营手册、员工工序表和工序分析。
Manages and regularly reviews the compilation and accuracy of the Departmental Operations Manuals, Associate Task Lists and Task Breakdowns.
§  协助准备酒店年度培训计划，确保部门目标充分体现酒店目标并满足员工需要。
Assists in the preparation of the annual Hotel’s Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the associates.
§  正确维护所有员工的培训记录。
Accurately maintains training records of all associates.
§  负责酒店培训教室、培训设备和材料的安全和维护。
Responsible for the security and maintenance of the Hotel’s Training Room, training equipment and materials.
§  维护人力资源培训图书馆。
Maintains the Human Resources Training Library.
§  确保每个部门都有合理的服务教练的配置，并且服务教练是经过培训的，引导服务教练每月平均进行3至5个技能培训。
Ensures that the recommended quota of Departmental Service Coach for each department are trained and that they are conducting an average of 3 to 5 skills training sessions per month.
§  确保最大限度的利用每个部门的服务教练，密切督导和奖励他们的表现和行动。
Ensures the maximum utilisation of Departmental Service Coach in each department and closely monitors and rewards their performance and activities.
§  培训、指导和评估部门服务教练与凯悦标准保持一致。
Trains, mentors and appraises Departmental Service Coach in accordance with Hyatt standards.
§  协助督导技能培训，部门标准与部门运营手册保持一致。
Assists with the monitoring of skills training and departmental standards as defined in the Departmental Operations Manual.
§  主持每月部门服务教练讨论会和活动。
Conducts monthly Departmental Service Coach forums and activities.
 
§  管理编辑、执行和维护以下员工沟通--员工手册、月度人力资源部活动安排、员工通知栏和电视沟通。
Manage, implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Activity Schedule, Associate Notice Boards, and Television Communication.
§  协助协调部门内部交流活动及对于员工奖赏的赠与。
Assists with the coordination of inter-departmental social activities and associate award presentations.
§  有效的与各级员工沟通核心价值和行为标准。
Effectively communicates core values and behavioural standards to all levels of associates.
§  指导员工和提供职业发展的建议。
Counsels associates and provides career advice.
§  确保所有员工知晓最新的酒店产品知识、当前的促销推广活动、政策的改变和适当的内部沟通。
Ensures all associates maintain an up-to-date awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication.

杭州柏悦酒店      尘世胜境，人间天堂Reflecting Paradise on Earth  人间有天堂，柏悦伴君赏——杭州柏悦酒店2016年9月28日盛大开业，为八方来客精彩开启酒店体验新境界。酒店隐身于摩天大厦之中，室内一派现代徽派宅院的典雅格调，地理位置优越，凭栏四望，满城锦绣尽收眼底：西湖碧水如镜、波澜不惊，国际化商业区车水马龙、熙来攘往，钱塘江水气象万千、滚滚东流。Opening in the third quarter of 2016, Park Hyatt Hangzhou will lead an exceptional new level of hospitality excellence.  The contemporary Jiangnan style residence in a skyscraper will feature panoramic views of serene West Lake, the area’s new cosmopolitan district and the vigorous Qiantang River. 酒店落户于著名的“万象城”，这个大型都市综合体集时尚、餐饮、娱乐于一体，地处杭州钱江新城，是全市首屈一指的休闲胜地。杭州柏悦酒店则处繁华而独辟清幽之境，居闹市而无车马之喧，以舒适宜人的氛围、体贴周到的服务、丰富多彩的体验款待天下有识之士。Located in the prestigious integrated MixC complex, which offers an abundance of fashion, dining and entertainment in the heart of the city’s central business district, the hotel will be an urban retreat for international connoisseurs, providing intimate experiences customized to meet individual preferences. 杭州柏悦酒店内设248间宽敞雅致的客房，其中包括22间豪华套房，其装潢布置全部出自著名室内设计公司Yabu Pushelberg之手。酒店有七家餐馆和酒吧，设计风格或古朴，或时尚，将传统与现代共冶一炉。顶楼餐厅更如一方世外之境——天窗之下，日可沐缕缕阳光，夜可观点点星辉；天台之上，体验漫步云端的唯美意境，尽享诗情画意的柏悦时光。Park Hyatt Hangzhou features 248 generously sized guestrooms, including 22 luxurious suites, all designed by Yabu Pushelberg.  Nestled in the city’s top destination, Park Hyatt Hangzhou features seven restaurants and bars with traditional and contemporary designs.  A top-floor dining room with roof lights and a sky terrace delivers a Hangzhou hotel experience above the clouds that is sophisticated and artful from every lifestyle perspective.