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招聘职位

    职位:餐厅服务员 Waiter/Waitress(已停止招聘)

  • 职位性质:全职
  • 工作地区:浙江省杭州市
  • 招聘人数:若干
  • 学  历:中专
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:20-35
  • 计算机能力:良好
  • 语言要求:英语(良好)
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期:2019-09-25至2019-12-24

岗位职责/职位描述

  • 根据凯悦标准,为客人提供顺畅、高效的服务。

    Provides fluent and efficient service in accordance with Hyatt standard.

  • 为客人推荐服务,回应客人关于餐饮的要求并提供建议。

    Give recommendation on service and responds guest Food and Beverage request as well as provides suggestion.

  • 根据顺序和程序为客人安排座位、点单并服务食物和饮料。

    Assigns seats to guest according to subsequence and procedures, takes order of food and beverage.

  • 全面了解MICROS系统。

    Has a thorough knowledge to all sides of MICROS System.

  • 根据部门营运手册的要求,确保餐厅所有食物和饮料、机器和设备的正常运作。

    Ensure all food and beverage, machines and equipment to be normal running according to Departmental Operation Manual.

  • 努力使客人满意,并使客人经常光顾餐厅。

    Makes effort to satisfy our customers and makes them repeat to dine in the restaurant. 

  • 为客人点单和上菜,避免不必要的延误。

    Takes food order and delivers foods to avoid unnecessary delay.

  • 掌握关于餐厅菜单和酒单的知识。

    Has thorough knowledge of menus and wine list.

  • 促销菜单并说服客人选择价格较高的食物以增加总收入,例如:汤,饮料,沙拉,甜点,等等。

    Up sells menus and persuades customers to select higher price foods to increase revenue, e.g. soup, beverage, salad, dessert etc. 

  • 向餐厅经理/副理报告任何困难或问题,以便找到解决方法或进行下一步行动。

    Reports any difficulties and problems to Manager / Assistant Manager to find out solutions or take next action.

  • 保持所有设备和客人需求是同等的。

    Maintain equality to both all equipment and customer requests.

  • 确保根据标准及运作需要摆台。

    Ensures table setting to accord to standard and operational requirement.

  • 确保在用餐结束后,所有餐桌的干净整洁。

    Ensures that all tables are clean and tides up after dining over.

  • 准确为客人预定餐桌并确定用餐人数。

    Makes reservation accurately to customers and confirms dining pax.