招聘Floor Supervisor 楼层主管_武汉泛海费尔蒙酒店招聘信息-最佳东方

【职位描述】
Rooms Supervisor
Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:
•Employee benefit card offering discounted rates in Accor worldwide
•Learning programs through our Academies
•Opportunity to develop your talent and grow within your property and across the world!
•Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
•Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
•Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
•Ensure employees are informed daily about priorities to personalize service
Your experience and skills include:
•Service focused personality is essential
•Previous experience in a similar leadership role is an asset
•Prior experience working with Opera or a related system
•Strong interpersonal and problem solving abilities and the ability to lead by example
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

【任职要求】
See Job Discription 请查看职位描述

雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区（CBD），拥有318间高端典雅的客房与套房，其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗，选用顶级的理疗产品，提供独一无二的经典护理。同时，配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室，从奢华婚礼到紧凑的商务会议，我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.