Maintains excellent grooming standards at all time.
保持良好的仪容仪表。
Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.
微笑服务,协助顾客就座、挂外套及背包等,并做自我介绍。
Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section.
在客人进入或离开餐厅时,面带微笑并主动问候客人,无论在任何服务区内。
To have full knowledge of the Food & Beverage menu contents and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to explain them in detail to guests. 充分掌握餐饮相关的菜单和其他酒店促销的特殊菜品和饮品,了解菜单所有栏目、装饰菜、食物和烹制方法。能够为客人提供相应的详细说明。
To understand how to operate all the equipment used in the outlet.
懂得使用餐厅内的所有设备。
Confidently knowing opening hours of all restaurants & Hotel outlets.
熟悉所有餐厅及酒店其他部门的营业时间。
By completing checklist on preparing the restaurant for service.
在餐厅备餐的过程中严格遵守服务标准。
雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区(CBD),拥有318间高端典雅的客房与套房,其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗,选用顶级的理疗产品,提供独一无二的经典护理。同时,配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室,从奢华婚礼到紧凑的商务会议,我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.