• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 节日礼物
• 包吃包住
• 领导好

主要职责：
1. 日常运营管理：
   · 负责员工餐厅的开餐前准备、开餐中服务和收餐后整理等全流程管理工作。
   · 监督食品的摆放、补充和回收，确保餐线整洁、食品充足。
   · 维持就餐秩序，高效引导人流，缩短员工排队等候时间。
   · 处理开餐期间的各种突发状况，确保服务顺畅。
2. 团队管理与培训：
   · 合理安排下属员工的工作班次和任务，确保各岗位人员配备充足。
   · 对服务员和保洁员进行现场指导、工作监督和绩效考核。
   · 组织下属进行服务规范、食品安全、卫生标准等方面的培训。
3. 服务质量控制：
   · 监督员工的服务态度和行为规范，确保提供礼貌、热情、高效的服务。
   · 收集就餐员工的意见和建议，及时反馈给餐厅经理或厨师团队，并跟进改进。
   · 以身作则，树立良好的服务榜样。
Key Responsibilities:
1. Daily Operations Management:
   · Manage the entire service flow, including pre-meal setup, service during meal periods, and post-meal cleanup.
   · Supervise the display, replenishment, and retrieval of food items, ensuring tidy serving lines and adequate supply.
   · Maintain orderly dining queues, efficiently guide employee traffic, and minimize waiting times.
   · Address any operational issues that arise during service hours to ensure smooth operations.
2. Team Management & Training:
   · Schedule shifts and assign tasks to subordinate staff to ensure adequate staffing at all posts.
   · Provide on-the-job guidance, supervise work performance, and participate in performance evaluations for attendants and cleaners.
   · Organize training for subordinates on service standards, food safety, and hygiene protocols.
3. Service Quality Control:
   · Monitor the service attitude and conduct of the service team to ensure courteous, enthusiastic, and efficient service.
   · Collect feedback and suggestions from employees and communicate them promptly to the Canteen Manager or kitchen team, following up on improvements.
   · Lead by example, setting a high standard for service excellence.

雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区（CBD），拥有318间高端典雅的客房与套房，其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗，选用顶级的理疗产品，提供独一无二的经典护理。同时，配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室，从奢华婚礼到紧凑的商务会议，我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.