· Follows Hotel’s telephone etiquette standards.
遵循酒店规定的电话礼仪标准。
· To abide by all rules, regulations, policies and procedures of the hotel.
遵守所有的规则,规章,政策和酒店的流程。
· Check outgoing orders for accurate set ups
为保证送餐的准确性,认真检查每个送餐单据。
· Do daily food and beverage requisitions
提交日常餐饮申购需求单。
· Coordinate Floor checks and guest room pick ups
协调楼层检查,为客人的送餐加速。
· Maintain communication between IRD and all supporting departments.
保持送餐部和其他所有相关部门之间的沟通。
· Allocation of duties to different shifts and team members.
根据不同班次的同事和团队进行不同的职责分配。
· Checking of tray and table set up to ensure departmental standards is always maintained.
检查托盘和桌子,以确保部门的标准始终保持。
· Overall responsibility of cleanliness and maintenance of all equipment (including menus)
确对于设备设施的完好和整洁度全权负责(包括菜单)。
· Audits standards and takes note of guest feedback in order to make positive changes to the product/service offering of IRD.
确定审核标准并根据所记录客人的意见来对送餐的产品/服务进行调整。
· Conduct shift briefings and daily training sessions for all supervisors and colleagues.
对所有主管和同事进行日常工作汇报和日常培训。
· Ensuring all food and beverage and equipment requisitions are completed.
确保所有食品、酒水和装备都是充足的。
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雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区(CBD),拥有318间高端典雅的客房与套房,其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗,选用顶级的理疗产品,提供独一无二的经典护理。同时,配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室,从奢华婚礼到紧凑的商务会议,我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.