Strictly follow the hygiene standards and service specifications of international hotel brands to complete cleaning, tidying and disinfection of guest rooms, suites and public areas.
严格遵循酒店卫生标准与服务规范,完成客房、套房及公共区域的清洁、整理与消杀工作。
Make beds, replace linens, place guest supplies and replenish consumables in accordance with standard hotel procedures to ensure refined and unified room quality in line with standards.
按照要求完成客房铺床、布草更换、客房物品摆放与耗材补给,保证客房出品统一,符合酒店品质要求。
Respond promptly to all guest requests, provide express room cleaning, item delivery, guest room inspection upon check-out and other guest services with professional courtesy and high-quality hospitality.
及时响应宾客各类入住需求,完成客房加急打扫、送物借物、退房查房等对客服务,礼貌耐心对接宾客,提供高品质贴心服务。
Check the daily condition of guest room facilities, electrical appliances and bathroom equipment, register and report any damage or malfunction for maintenance in a timely manner.
每日检查客房设施、电器、卫浴设备完好情况,发现损坏与故障及时登记上报并对接报修。
Complete linen recycling, classification, counting and standard storage; proficiently use all kinds of cleaning tools and agents, and strictly abide by hotel safety and hygiene management rules.
做好布草回收、分类清点、规范存放,熟练规范使用各类清洁工具与清洁药剂,严格遵守酒店安全操作与卫生管理制度。
Properly handle guests' lost and found items with complete registration, storage and reporting, and finish daily work records and basic documents as required.
妥善处理客人遗留物品,做好登记、保管与报备工作,规范完成各类客房基础台账与日常工作记录。
Cooperate with all relevant departments for daily work coordination, follow department work arrangements, and complete all daily front-line basic work of the housekeeping department.
配合各相关部门做好工作对接,服从部门工作安排,完成客房部一线各项日常基础工作。
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雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区(CBD),拥有318间高端典雅的客房与套房,其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗,选用顶级的理疗产品,提供独一无二的经典护理。同时,配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室,从奢华婚礼到紧凑的商务会议,我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.