• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 节日礼物
• 包吃包住
• 领导好

•To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
具有极强的应变能力。灵活反应并以积极的态度面对需求更改的事情，包括任何工作要求的改变的。
•To have a positive impact, taking personal
responsibility and initiative to resolve issues, always clearly communicating
with both customers and colleagues.
持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行沟通交流。
•To assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel.
根据酒店现状及发展趋势，选择，培训，发展人才的技能以满足酒店需要。
•Understanding the quantity and quality of people needs to operate the department.
了解部门正常运转所需要的人员及人员素质。
•Ensure that the new recruits have all relevant information before commencing.
保证应聘人员在入职前得到一切相关信息。
•Ensure that the Orientation Training Manual for each outlets is kept up-to-date.
确保部门的培训指南定期更新。
•Ensuring Standard Training and assessment is carried out.
确定标准培训及评估的实施。
•Offer team member constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
为提高人才的工作技能及自信心，在每个班次的工作之后总结他们的工作表现。
•Control and analyzes the following: Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment, and Grooming Standards.


协助管理和分析以下项目：服务质量，客人满意度，人才满意度，设备的操作，和着装标准。

雅高酒店管理集团旗下的百年品牌费尔蒙酒店以其独特的建筑风格和奢华艺术、非凡品质和极佳的地理位置响誉业内。武汉泛海费尔蒙酒店坐落于新开发的武汉中央商务区（CBD），拥有318间高端典雅的客房与套房，其中包含24间居家设施设备配备齐全的长住客房。三间特色风味餐厅以及一间大堂酒廊将用不同的形式诠释令人惊艳的餐饮体验。享有盛誉的蔚柳溪水疗，选用顶级的理疗产品，提供独一无二的经典护理。同时，配备精良的健身中心及游泳池将充分满足当今同时注重身体健康和内在修养的客人。在大宴会厅和会议室，从奢华婚礼到紧凑的商务会议，我们受过专业培训的宴会服务团队致力于提供高规格的个性化服务。Fairmont Wuhan situated in Wuhan Central Business District (CBD), the hotel boasts 318 elegant guestrooms, inclusive 24 suites for long-stayingguests. Three distinguished restaurants and one lounge will display refined selections of dining indulgence. Willow Stream Spa will pamper guests with very unique treatments. And the iconic swimming pool and Fitness Centre care each guest’s body & soul. In Grand Ballroom and meeting rooms, our well trained banquet service team will provide tailor made service from a luxuriant wedding to a stringent business conference.