招聘助理城市达人（礼宾主管） Assistant Niccolo Insider_长沙尼依格罗酒店 Niccolo Changsha招聘信息-最佳东方

职位描述 Job description

1.确保酒店入口和礼宾台随时有礼宾员欢迎并协助客人，负责礼宾接待员，礼宾员及司机的日常工作安排。

Ensure hotel is well represented at the hotel main entrance, and City insider counter to greet and assist guests at all times, in charge of shift duty assignments for door girl, bell attendants and drivers.

2.负责为客人提供独特的餐饮、娱乐及购物新体验。

Responsible for offering all guests the cool, new, hip and happening new experiences in dining, clubbing and shopping.

3.作为客人的贴身购物顾问，为客人提供私人定制的购物建议。

Responsible for supporting and drive the Personal Shopper program, opening doors and offering inside tips that will always be customised, bespoke and personal.

4.提供邮寄、打包、购买物品服务，票务预订，并帮助完成客人的一些特殊要求。

Handle any requests for postage, packaging, purchase of items, booking of tickets to performances and concerts， and any other special guest requests.

5.安排酒店客人用车，确保公司及客人的订车要求顺利完成。

Manage the driver team to ensure smooth running of transport arrangements for any booking requests from companies or guests.

6.所有礼宾部处理的客人物品都要确保物品安全，保证客人隐私。根据酒店政策程序，所有的东西都要做好相应记录。

Ensure the security, safety and confidentiality of all guest properties handled by City Insider, with proper recording for each item processed according to hotel policy and procedures.

7. 保证礼宾台、行李房，酒店门口及酒店车辆的干净整洁。

Ensure neatness and tidiness maintained at the City insider counter, luggage store rooms, hotel main entrance areas and in the hotel vehicles at all times.

8.和机场代表协调好客人的接送机服务。

Liaise with the airport services team to ensure good co-ordination for guest pick-ups and transfer-off service.

9.和安保部同事协调管理酒店正门口的车辆控制，确保酒店正门口随时保持顺畅。

Check and co-ordinate with security agents at the hotel main entrance area to ensure control of traffic and no blockage at all times.

10.执行分派的任何合理任务和额外职责。

Carries out any other reasonable duties and responsibilities as assigned.

任职要求 Qualifications

1.至少3年大专或旅游管理相关专业。

3 years’ college education or hospitality related qualifications

2.在国际品牌酒店2年以上礼宾工作经验。

Minimum 2 years of City insider experience in an international hotel environment.

长沙尼依格罗酒店雄踞长沙城市中心繁华核心地段，耸立于452米高的长沙国际金融中心之巅，这座兼具潮流娱乐风尚与高端商务办公的地标之所。酒店坐拥第86层至92层的精致客房和套房，共241间，均配备完备先进的现代化设施。时尚的餐饮社交空间和雅致的会议活动空间为您带来无与伦比的奢华体验，包括茵园礼堂、尼依格罗宴会厅、悦廊、天际酒吧-吧93、欣厨、健身中心、游泳池和水疗中心。置身酒店仿若屹立云端，不仅可俯瞰旖丽壮阔的城市全景，还可领略风光无限的湘江美景。长沙尼依格罗酒店是引领潮流风尚的都市先锋，也是缔造奢华体验的行业旗舰。它在追求时尚的现代化都市中脱颖而出，成为行业领袖与时尚翘楚洽谈商务合作、旅游休闲、购物与特色餐饮的首选之地。以得天独厚的地标优势和壮阔迷人的天际景观，邀您共赴一场云端浪漫之约。长沙尼依格罗酒店开业四年以来，已荣获 TTG中国旅游大奖之“中国中南及西南地区最佳酒店”、高球热选大奖之“热选奢华酒店”、新旅行年度高端酒店评选之“年度精选奢华酒店”、 Hotel探索之旅酒店大赏之“优选奢华酒店”等40多个重大奖项。我们正在招聘热忱积极，工作经验丰富，致力于服务豪华酒店的员工。我们诚邀您加入我们的酒店团队，在这个新的地标性酒店，与我们一起为客人打造「完美邂逅，华丽永恒」。 Newly opened luxury sky hotel, Niccolo Changsha, crowns the top floors of Changsha IFS, where the 452 metre towering city icon is comprised of contemporary chic hotel Niccolo, corporate offices, residences and luxury retail. Located in Hunan capital’s premier address in Furong District entertainment and business hub, the hotel offers 241 contemporary chic rooms and spectacular suites between the 86th and 92nd floors of Changsha IFS Tower One. Situated in a vibrant part of the city, the hotel facilities include sophisticated function and meeting spaces offering scenic views of the city and the Xiang River below. Elaborate conference and social event venues including The Conservatory, a luxurious 788 m² Ballroom, the sophisticated Tea Lounge, sky high BAR 93, all-day-dining Niccolo Kitchen, wellness center, swimming pool and The Spa at Niccolo, will stylish venues ready to welcome all guests. Niccolo Changsha has already become recognized as the epicentre for the city’s glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail and signature dining experiences in a refined, urban environment. Niccolo Changsha has won more than 40 awards since its grand opening in October of 2018, such as "TTG China Travel Awards Best Hotel in Central South and Southwest China”, "Golfers' Choice Awards Choice New Hotel”, "Best Hotel & Resort Value Award Voyage Best Luxury Hotel”, "Hotel Discovery Awards Best Luxury Hotel” etc.Niccolo Changsha invite enthusiastic and experienced associates with luxury hotel background to apply for the opportunity to join us in delivering NEW ENCOUNTERS – TIMELESS PLEASURES to guests at Changsha's newest icon.