• 五险一金
• 带薪年假
• 岗位晋升
• 领导好
• 人性化管理
• 管理规范
• 节日礼物
• 技能培训
• 宿舍员餐
• 集团福利

1.优秀的中英文书面及口头表达能力。
Good command of oral & written communication, in both Mandarin and English
2.遵照相关程序为所有抵达的客人提供接引及登记服务。
Registers and escorts all arrivals according to established procedures.
3.保持与其他部门及外包公司的必要联系以确保为客人提供最优质的服务。
Liaises with other departments and necessary outside contracts to ensure excellent service delivery.
4.确保在酒店系统里的每个预订都输入完整并且正确的数据。
Ensures all data is entered completely and correctly into the hotel systems in accordance with each reservation.
5.兑现酒店客人的旅行支票及帮助客人进行外币兑换。
Assists with currency exchange.
6.夜班时，查看夜班报表，准备早班报表，检查第二天离店客人的账单以确保下个班次的离店手续顺利进行，检查所有VIP预抵客人的房间，如有问题及时汇报给值班经理/夜班经理。
When on night shift, checks night reports, prepares the morning report, checks billings of all due-outs on the following day to ensure effective check-out procedure of next shift, checks all VIP Arrivals rooms and report any defects to Duty Manager/Night Manager.
7.充分理解并展示酒店的政策和程序，确保所有的工作程序在酒店的指导方针下安全进行。
Demonstrates Awareness of hotel policies and procedures and ensure all procedures are conducted safely and within hotel guidelines.
8.关注客人的投诉，问询及要求，在前台主管或值班经理无法提供协助的情况下做出正确的判断。
Attends to guest’s complaints, inquiries and requests, referees problems to Lifestyle Host Supervisor/Duty Manger if he/she is unable to assist and inform after the fact if needed.
9.时时关注财务政策及会计程序的更新并与其保持一致。
Keeps informed of all modifications to accounting policies and procedures.

Commanding a prestigious address on Chang’an Avenue, Beijing Hotel NUO is one of China’s most historic luxury accommodations, standing proud through a century of boundless change. From the grand French facade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO is a unique treat for guests with a passion for old-world sophistication. Sophisticated dining is a hallmark of the NUO brand. From East 33 to Writers Bar, our culinary team using carefully sourced ingredients and brings years of fine dining craft and inspiration to each dish. Beijing Hotel NUO also offers a uniquely historic setting for executive board meetings, product launches, gala dinners and weddings. Hotel prides itself on flawless planning, tailored service and creative catering to deliver memorable events that exceed expectations.       北京饭店诺金位于中国首都-北京的市中心，是中国历史最悠久的奢华酒店之一，毗邻昔日皇宫紫禁城，漫步五分钟即可抵达天安门、人民大会堂、国家大剧院，与繁华的王府井商业街仅咫尺之遥。        1917年酒店正式营业，以当时领先的电梯、独立卫浴设施、电话以及私密贴心的服务，令全国瞩目。当年的“作家酒吧”，曾为剧作家萧伯纳，诗人泰戈尔，学者郭沫若先生注入无数创作灵感。孙中山先生，蒙哥马利元帅等对中国及世界历史进程产生影响的先驱也曾下榻于此。建国初期，毛泽东，周恩来，朱德等国家领导人也曾在此宴请、接见外宾。酒店拥有九间传承套房，均以曾下榻的中外历史人物命名，房间至今仍保留着当年的陈设。        从高雅的法式外墙到宽敞的大理石楼梯，从上世纪20年代保留至今依旧光可鉴人的舞池到风格各异的客房和套房，北京饭店诺金不断吸引着那些钟爱古典精致美感的客人。 北京饭店诺金致力于打造地道风味佳肴。东33餐厅及作家酒吧的厨师团队将久经锤炼的烹饪工艺和创意灵感完美结合，为您精心奉上每一道菜品。        北京饭店诺金还为举办董事会会议、产品发布、庆典晚宴及婚礼提供了独具一格的会议场地。诺金以量身定制的会议服务和创意的餐饮佳肴为傲，为客人提供超出预期的难忘体验。