餐厅经理 Restaurant Manager
1万-1.5万
停止招聘
发布于 2021-02-26
餐厅经理 Restaurant Manager
1万-1.5万
北京 | 3年以上 | 学历不限 | 招1人
停止招聘
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

§  确保餐饮部运作符合其酒店策略,适当执行酒店规章。

Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.

§   监督部门营运手册的准备和更新的工作。

Oversees the preparation and update of individual Departmental Operations Manuals.

§   定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。

Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

§   确保所有员工遵循品牌承诺并始终提供优异的对客服务。

Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.

§   确保员工同样在适当的时候为其他部门的内部客人提供优质服务。

Ensures that employees also provide excellent service to internal customers in other departments as appropriate.

§   礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

§   与客人和同事保持基于良好工作关系的互动接触。

Maintains positive guest and colleague interactions with good working relationships.

§   与客人建立并保持良好的客户关系。

Establishes a rapport with guests maintaining good customer relationships.

§   经常亲自证实餐厅客人得到的是最好的服务。

Personally and frequently verifies that guests in the Outlet are receiving the best possible service.

§   在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。

Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.

§   将员工的工作能力通过多项技能、多项任务和有弹性的日程安排运用而达到最大化,以完成经营上的财政目标和顾客期望。

Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

§   关注工作效率水平的提高以及在适用的的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的最佳调配和能源使用效率。

Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

§   确保遵守品牌承诺以追求利润最大化为原则进行部门运作。

Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise.

§   达到月度和年度个人目标和餐厅营业收入。

Achieves the monthly and annual personal target and the outlet’s revenue.

§   协助餐饮部年度经营计划的准备工作。

Assists in the preparation of the Annual Business Plan for Food and Beverage.

§   协助进行月度的再度预测,适当的时候让各个部门经理参与其中。

Assists in the monthly re-forecasting, involves the respective Heads of Department as appropriate.

§   确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。

Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information

§   协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。

Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

§   以主要的业绩表现指数为基础对成本进行预先管理控制,适当的时候让各个部门经理参与其中。

Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.

§   确保使用新技术和设备,简化工作系统提高工作效率。

Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

§   与部门成员一起准备年度市场计划,作为完成餐饮部年度市场计划的依据。

Prepares with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan.

§   不断评估当地、国内和国际市场趋势、供应商和其他酒店/餐饮企业营运状况以确保酒店自身经营状况保持竞争力和领先位置。

Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.

§   不断寻求市场和公关方面的机会以加强关注力并最终带来生意。

Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.

§   确保酒店最基本的品牌标准都要被贯彻执行。

Ensures that minimum brand standards have been implemented.

§   对于客户调查结果做出回应并落实相应的改善措施。

Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

§   以支持和灵活的态度与其他餐厅经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。

Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§   确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。

Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

§   在营运过程中将对于餐饮产品的检验和监督贯穿始终,并在适当的情况下作出反馈。

Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.

§   监督餐厅的服务和餐饮标准。在必要的地方,与餐厅副经理、行政副总厨和厨师长一起实施正确的措施。

Monitors service and food and beverage standards in the Outlet.  Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary.

§   与行政副总厨共同对餐饮营运进行频繁而全面的检查。

Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation.

§   经常查证餐饮准备中仅可用新鲜的产品。

Frequently verifies that only fresh products are used in food and beverage preparation.

§   帮助行政总厨/行政副总厨提出富有创意的建议和想法。

Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.

§   监督对所有运营设备和营业用品的月度盘点。

Conducts monthly inventory checks on all operating equipment and supplies.

§   针对每日营运和质量控制与厨房密切沟通。

Liaises with the Kitchen and Beverage Department on daily operations and quality control.

§   对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。

Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.

§   确保餐厅的前、后区域的洁净有序。

Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.

§   与客房部配合,确保严格执行既定的清洁计划。

Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.


其他要求
语言能力:英语-良好
比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
东城区东长安街33号
导航
职位联系人
王女士
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Commanding a prestigious address on Chang’an Avenue, Beijing Hotel NUO is one of China’s most historic luxury accommodations, standing proud through a century of boundless change. From the grand French facade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO is a unique treat for guests with a passion for old-world sophistication. Sophisticated dining is a hallmark of the NUO brand. From East 33 to Writers Bar, our culinary team using carefully sourced ingredients and brings years of fine dining craft and inspiration to each dish. Beijing Hotel NUO also offers a uniquely historic setting for executive board meetings, product launches, gala dinners and weddings. Hotel prides itself on flawless planning, tailored service and creative catering to deliver memorable events that exceed expectations.       北京饭店诺金位于中国首都-北京的市中心,是中国历史最悠久的奢华酒店之一,毗邻昔日皇宫紫禁城,漫步五分钟即可抵达天安门、人民大会堂、国家大剧院,与繁华的王府井商业街仅咫尺之遥。        1917年酒店正式营业,以当时领先的电梯、独立卫浴设施、电话以及私密贴心的服务,令全国瞩目。当年的“作家酒吧”,曾为剧作家萧伯纳,诗人泰戈尔,学者郭沫若先生注入无数创作灵感。孙中山先生,蒙哥马利元帅等对中国及世界历史进程产生影响的先驱也曾下榻于此。建国初期,毛泽东,周恩来,朱德等国家领导人也曾在此宴请、接见外宾。酒店拥有九间传承套房,均以曾下榻的中外历史人物命名,房间至今仍保留着当年的陈设。        从高雅的法式外墙到宽敞的大理石楼梯,从上世纪20年代保留至今依旧光可鉴人的舞池到风格各异的客房和套房,北京饭店诺金不断吸引着那些钟爱古典精致美感的客人。 北京饭店诺金致力于打造地道风味佳肴。东33餐厅及作家酒吧的厨师团队将久经锤炼的烹饪工艺和创意灵感完美结合,为您精心奉上每一道菜品。        北京饭店诺金还为举办董事会会议、产品发布、庆典晚宴及婚礼提供了独具一格的会议场地。诺金以量身定制的会议服务和创意的餐饮佳肴为傲,为客人提供超出预期的难忘体验。
东城区东长安街33号
导航
联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
  • 联系我们

扫码下载最佳东方APP

扫码关注最佳东方微信号

未经veryeast.cn同意,不得转载本网站之所有招聘信息及作品 | 最佳东方版权所有©2003-
请输入下方图形验证码
请输入图形验证码
确定