• 五险一金
• 带薪年假
• 岗位晋升
• 领导好
• 人性化管理
• 管理规范
• 节日礼物
• 技能培训
• 宿舍员餐
• 集团福利

岗位职责：
1.定期主持召开部门沟通会议和分部门例会。
To conduct regulardivisional communications meetings and departmental briefings.
2.负责部门营运手册的准备和更新的工作。
To take charge ofthe preparation and update of Departmental Operations Manuals.
3.确保整个预订部维持一套系统化且不断更新的电子文件及打印文件存档系统。
To ensures that anorganized, up-to-date filing systems, both paper and electronic, as maintainedfor all reservations.
4.根据工作量及运转需求，保证值班表的合理安排及员工节假日的休息计划，确保最理想的人员分配。
To maintain dutyroster, day off and vacation planning to ensure optimal allocation of manpoweraccording to business level and operation needs.
5.确保所有预订部员工遵循品牌承诺并为客人提供始终如一的优质服务。
To ensures thatall Reservations employees deliver the brand promise and provide exceptionalguest service at all times.
6.辅助并培训预订部整个团队如何处理和解决内部及外部的询问和问题。
To assist andtrain the Reservations team to handle and resolve internal / external enquiriesand issues.
7.确保及时与准确报告与客房预订相关的财务信息。
To ensure timelyand accurate reporting of financial information related to room reservations.
8.确保所有预订部员工了解所有酒店规章制度并遵照执行。
To ensure that allin-house rules and regulations are communicated to Reservations employees andimplemented.
9.了解并执行预订部相关的集团标准。
To know andimplement the Brand standards for Reservations
10.确保所有预订准确及时录入系统，以保证数据的完整与销售客户产量统计的准确。
To ensure allreservations are properly made to ensure data integrity and accuracy ofproduction tracking of Sales accounts.
11.协助监督预订部全体员工的出勤及仪容仪表，根据酒店标准，确保员工正确穿着员工制服，保持高标准的个人仪表及卫生。
To assist tooversee the punctuality and appearance of all Reservations employees, makingsure that they wear the correct uniform and maintain a high standard ofpersonal appearance and hygiene, according to the hotel and department’sgrooming standards.
12.为新员工做部门的介绍和培训，确保每位员工在处理实际客人预订前具备所有相关的预订技能和知识。
To conductdepartmental orientation and training to new employees to ensure every employeeare equipped with complete reservations skill and knowledge prior to handlingactual guest reservations.
13.随着行业、公司和酒店的变化，对预订的职能做出相应调整。
To respond tochanges in the Reservations function as dictated by the industry, company andhotel.
14.在预订部经理不在的时候，负责预订部的管理。
To take charge ofReservations Department the absence of Reservations Manager
15.完成其他合理分配的职责和任务。
To carry out anyother reasonable duties and responsibilities as assigned.

岗位要求：
1.在酒店行业具有不低于3年的工作经历                      
Aminimum of three (3) years’ experience in the hospitality industry
2.具备与客户，员工和第三方合作伙伴较强的交流能力
Withcustomers, employees and third parties partners strong ability of communication
3.具有处理问题的能力，推理能力，积极性，组织能力和培训能力
Problemsolving, reasoning, motivating, organizational and training abilities.
4.精通电脑的各种应用程序
Proficientin the use of Microsoft Office
5.具有将强的书写、沟通能力、管理能力、计划和组织能力、语言表达及书写交流能力和对客服务能力
Good writing and communication skills, management skills, planning and organization skills, language and communication skills and customer service skills
6.英语水平需达到流利的表达和顺畅的书写
English– excellent oral and written skills

Commanding a prestigious address on Chang’an Avenue, Beijing Hotel NUO is one of China’s most historic luxury accommodations, standing proud through a century of boundless change. From the grand French facade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO is a unique treat for guests with a passion for old-world sophistication. Sophisticated dining is a hallmark of the NUO brand. From East 33 to Writers Bar, our culinary team using carefully sourced ingredients and brings years of fine dining craft and inspiration to each dish. Beijing Hotel NUO also offers a uniquely historic setting for executive board meetings, product launches, gala dinners and weddings. Hotel prides itself on flawless planning, tailored service and creative catering to deliver memorable events that exceed expectations.       北京饭店诺金位于中国首都-北京的市中心，是中国历史最悠久的奢华酒店之一，毗邻昔日皇宫紫禁城，漫步五分钟即可抵达天安门、人民大会堂、国家大剧院，与繁华的王府井商业街仅咫尺之遥。        1917年酒店正式营业，以当时领先的电梯、独立卫浴设施、电话以及私密贴心的服务，令全国瞩目。当年的“作家酒吧”，曾为剧作家萧伯纳，诗人泰戈尔，学者郭沫若先生注入无数创作灵感。孙中山先生，蒙哥马利元帅等对中国及世界历史进程产生影响的先驱也曾下榻于此。建国初期，毛泽东，周恩来，朱德等国家领导人也曾在此宴请、接见外宾。酒店拥有九间传承套房，均以曾下榻的中外历史人物命名，房间至今仍保留着当年的陈设。        从高雅的法式外墙到宽敞的大理石楼梯，从上世纪20年代保留至今依旧光可鉴人的舞池到风格各异的客房和套房，北京饭店诺金不断吸引着那些钟爱古典精致美感的客人。 北京饭店诺金致力于打造地道风味佳肴。东33餐厅及作家酒吧的厨师团队将久经锤炼的烹饪工艺和创意灵感完美结合，为您精心奉上每一道菜品。        北京饭店诺金还为举办董事会会议、产品发布、庆典晚宴及婚礼提供了独具一格的会议场地。诺金以量身定制的会议服务和创意的餐饮佳肴为傲，为客人提供超出预期的难忘体验。