• 五险一金
• 带薪年假
• 岗位晋升
• 领导好
• 人性化管理
• 管理规范
• 节日礼物
• 技能培训
• 宿舍员餐
• 集团福利

岗位职责
1、指导前台操作，如办理入住,退房。并向客人提供协助，同时确保遵守所有前厅政策、程序、标准和满足客人的需求。
Directs front office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests' needs.
2、发展，实施并不断检讨政策，程序，规范和标准。
Develops implements and continually reviews the policies, procedures, practices and standards.
3、在高峰期，以保证维持较高的知名度，业务运行平稳，促进了良好的公共关系，采取正确的方法处理客户的投诉，确保客人的满意度。
Maintains high visibility during peak period in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
4、协调前厅职责与酒店各部门高效协作，执行诺金标准以确保所有客人都从入住直至离店都给予友好和贴心的服务。
Coordinates front office duties with various departments to ensure that all guests are given friendly and caring service from their arrival until their departure according to NUO Standards.
5、完成一系列的管理职责，例如领导和参加会议，撰写报告和备忘录等相关工作职能以及其他相关的具体职责。
Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.

岗位要求
1、出色的沟通技能
Excellent communication skill.
2、出色的普通话及英语听说读写能力
Excellent oral and written English/Mandarin skills
3、丰富的Opera技巧和熟练使用Office软件
Excellent Opera skill and Good working knowledge of Microsoft Office.
4、销售技巧和收益的相关知识
Knowledge of upselling techniques and maximizing revenue
5、有能力同时担当多项工作任务，工作尽职尽责。
Ability to coordinate multiple tasks simultaneously. Must perform duties with a sense of urgency.
6、具备良好的团队协作能力
Must be able to get along well with co-workers and work as a team.
7、至少3年以上五星级国际酒店前厅部管理经验，能够谦恭友好高效的随时为客人提供服务。
Minimum 3 years of experience in a front office management position in a five star international hotel with ability to provide courteous, friendly and efficient service to all guests, every time, is required. 

Commanding a prestigious address on Chang’an Avenue, Beijing Hotel NUO is one of China’s most historic luxury accommodations, standing proud through a century of boundless change. From the grand French facade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO is a unique treat for guests with a passion for old-world sophistication. Sophisticated dining is a hallmark of the NUO brand. From East 33 to Writers Bar, our culinary team using carefully sourced ingredients and brings years of fine dining craft and inspiration to each dish. Beijing Hotel NUO also offers a uniquely historic setting for executive board meetings, product launches, gala dinners and weddings. Hotel prides itself on flawless planning, tailored service and creative catering to deliver memorable events that exceed expectations.       北京饭店诺金位于中国首都-北京的市中心，是中国历史最悠久的奢华酒店之一，毗邻昔日皇宫紫禁城，漫步五分钟即可抵达天安门、人民大会堂、国家大剧院，与繁华的王府井商业街仅咫尺之遥。        1917年酒店正式营业，以当时领先的电梯、独立卫浴设施、电话以及私密贴心的服务，令全国瞩目。当年的“作家酒吧”，曾为剧作家萧伯纳，诗人泰戈尔，学者郭沫若先生注入无数创作灵感。孙中山先生，蒙哥马利元帅等对中国及世界历史进程产生影响的先驱也曾下榻于此。建国初期，毛泽东，周恩来，朱德等国家领导人也曾在此宴请、接见外宾。酒店拥有九间传承套房，均以曾下榻的中外历史人物命名，房间至今仍保留着当年的陈设。        从高雅的法式外墙到宽敞的大理石楼梯，从上世纪20年代保留至今依旧光可鉴人的舞池到风格各异的客房和套房，北京饭店诺金不断吸引着那些钟爱古典精致美感的客人。 北京饭店诺金致力于打造地道风味佳肴。东33餐厅及作家酒吧的厨师团队将久经锤炼的烹饪工艺和创意灵感完美结合，为您精心奉上每一道菜品。        北京饭店诺金还为举办董事会会议、产品发布、庆典晚宴及婚礼提供了独具一格的会议场地。诺金以量身定制的会议服务和创意的餐饮佳肴为傲，为客人提供超出预期的难忘体验。