职位概述:
1. 监督客房部工作人员,确保客人得到及时和礼貌的服务;
2. 监督客房部工作人员,确保客房,特别是温德姆至尊豪廷会员、熟客和其它贵宾的客房得到特别重视;
3. 除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保向前厅部了解准确的客房状况;
4. 进行具体时间安排,由主管据此对所有客房区域,包括入住和未入住的房间进行日常视察;
5. 定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修;
6. 坚持就影响客房部工作的各种问题向行政管家进行汇报;
7. 确保客用品的消耗得到控制;
8. 协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定;
9. 当助理行政管家缺席时代理其工作。
任职要求:
1. 具备星级酒店有同等职位一年以上的工作经验;
2. 具备良好的沟通能力和服务意识;
3. 具备基本的英语会话能力;
4. 优秀的沟通协调能力、领导力和执行力;
5. 充满活力、团队精神。
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惠州金海湾喜来登度假酒店由“中国房地产上市公司 10 强之一的金融街控股股份有限公司投资兴建,由万豪国际酒店集团管理。惠州金海湾喜来登度假酒店,坐落于珠三角滨海风景最优美的惠州巽寮金海湾 一个坐拥 24 平方公里的疆域,16 公里原生海岸线,11 公里白色沙滩,60亩红树林,七山八湾十八景等美轮美奂的自然生态海湾。惠州巽寮金海湾即将成为以居住为核心,配有适度的高品质、互动式、知识型、文化级的海洋度假娱乐设施的美丽海湾。金融街控股股份有限公司致力于将金海湾开发成一个景观有序,交通便捷,设施完善,崇尚海洋生态和人文相融合,具有国际水准的滨海度假级生活区。作为惠州巽寮金海湾上第一家国际品牌的度假酒店 -- 惠州金海湾喜来登度假酒店,位于惠州巽寮金海16公里海岸线上,占地10 公顷 ,总投资约 4 亿元人民币,建筑面积约 4 万平方米 ,共有客房 300 余套。是目前粤港澳地区规模,功能,品位皆称一流的豪华旅游度假酒店。酒店于2008 年5月投入试运营,现向社会全面招募符合标准的行业精英。我们提供具有竞争力的薪酬福利和完善的培训体系,从而达到团队的所有成员都敢于承担责任,为满足并超越宾客期望而共同努力。 Sheraton Huizhou Resort, owned by the investment from Financial Street Holding Co., LTD - one of “China Top 10 Listed Real Estate Companies”, Managed by Marriott international Hotels, Inc. Sheraton Huizhou Resort is situated in Oceania Point, Xunliao, Huizhou which has the most beautiful landscape in thePearl River Delta. This is a magnificent ecological bay covering an area of 24 sq. km, with a natural coastline of 16 km in length, a white sand beach of 11 km, mangrove of 60 mu, as well as many mountain and bay scenes. Financial Street Holding Co., LTD is committed to developing Oceania Point into a world class coastal resort-grade residential district with convenient transport, communication and overall infrastructure, integrating oceanic ecology and human culture. Oceania Point will soon become a beautiful residential bay, supported by high quality, interactive, knowledge-based and cultural oceanic resort and entertainment facilities.Sheraton Huizhou Resort, the first international resort hotel in Oceania Point, is located along the white sandy beach of the bay, covering an area of 10 ha., with the building area of about 40,000 sqm. and incorporating 293 well-appointed guestrooms. It is the first luxurious tour and resort hotel in respects of the scale, functions and taste within Guangdong, Hong Kong and Macau. The Resort will be opening in May 2008, and now is recruiting qualified outstanding persons for all varieties of positions within the Resort.We will provide competitive remuneration and welfare, as well as a perfect training system, so that all members of the team are confident to assume responsibilities and strive to meet and exceed customer expectations.我们期待具备以下素质人员加盟:We are looking for employees with the following characteristics and traits:诚实, 真诚 Honest and Sincere 具备服务意识 Customer service oriented 自我激励 Self-motivated 灵活开放 Flexible and open-minded 追求目标 Persistent in pursuing goals 适应挑战 Adaptable to new and challenging environment 基本技能 Basic Skill:管理岗位要求具备良好的英语应用能力。Excellent at spoken and written English for management