岗位职责/职位描述
工作地点:上海
1、全面负责处理酒店的总体事务,和酒店全体员工共同努力,完成酒店所确定的各项目标;
2、制定酒店的经营管理目标、经营方针,包括制定各种规章制度和服务操作规程,规定各级管理人员和员工的职责,并监督贯彻执行;
3、检查营业进度与计划的完成情况,并采取对策,保证酒店业务顺利进行;
4、加强酒店维修保养工作和酒店的安全管理工作;
5、组织规章制度在酒店的贯彻执行,结合酒店实际情况建章建制,并组织实施。审查公馆的规章制度,工资奖金实施方案,奖惩方案,职工生活福利及重大制度改革事项,提请上级审议决定;
6、健全酒店的财务制度,阅读分析各种财务报表,检查分析每月营业情况,督促财务部门做好成本控制、财务预算等工作;
7、定期巡视酒店公众场所及各部门的工作情况,检查服务态度和服务质量,及时发现问题、解决问题;
8、决定部门经理、酒店机构设置、员工编制及重要人事变革,主持酒店管理人员的录用;
9、培养人才,指导各部门的工作,提高整个酒店的服务质量和员工素质;
10、传达集团的有关指示、文件、通知,协调各部门之间的关系。
上海绿地酒店管理有限公司 Greenland Hotels Group上海绿地酒店管理有限公司以酒店管理为核心业务,目前在全国范围内管理、签约、合作的酒店项目超过300家,项目主要分布一、二线城市核心地段与城际枢纽区域,拥有各类客房75,000 余间。近年来,绿地酒店业务已经形成全客群的品牌序列,涵盖城市酒店、度假酒店和特色酒店三大类型,可以满足商务、会议、休闲、度假等不同细分市场的需求。豪华品牌铂瑞,为高端人士展现经典、极致、奢华;高端商务品牌铂骊,让宾客体验精彩旅途,快意人生;年轻生活方式品牌铂派,带给宾客自成一派的个性体现;度假品牌游邑,将在地文化融入住宿体验,让旅途游刃有余。绿地酒店拥有超过800万会员的绿地全球尊享会G-CARE,该常旅客计划是目前受精英会员喜爱的大中华区会员奖励计划之一。未来,绿地酒店将继续加快轻资产输出步伐,从城市商务的豪华品质到目的地的放松自在,让别具一格的酒店体验不断延伸,以优质、典雅、多样化的酒店产品及住宿体验向国际一流的酒店管理服务平台迈进。Greenland Hotels Group with hotel management as its core business, currently manages, signs contracts with, and cooperates with over 300 hotel projects nationwide. These projects are mainly located in the core areas of first and second-tier cities and intercity hubs and districts, offering more than 75,000 rooms of various types. In recent years, Greenland Hotels has established a suit of brands that caters to a wide range of customers, encompassing three major types of hotels: city hotels, resorts, and specialty hotels, to meet the needs of different customer market segments such as business, conferences, leisure, and vacations.The luxury brand Primus Hotel showcases classic, ultimate, and luxury experiences for high-end individuals. The Qube Hotel is the upscale business brand that presents to guests the experience of a fantastic journey and an enjoyable carefree lifestyle. The vibrant Q-Box Hotel offers a unique and personalized experience to guests. The resort brand Vida Loca offers accommodation that integrates with the local culture, providing a seamless travel experience. Greenland Hotels Group also has the "G-CARE" program, with over 8 million members, which is one of the elite member-favored loyalty programs in the Greater China region. In the future, Greenland Hotels Group will continue to accelerate its asset-light expansion, extending its distinct hotel experiences from luxury urban business to relaxed destination stays. They aim to progress towards an international top-tier hotel management service platform, offering high-quality, elegant, and diversified hotel products and accommodation experiences.