• 年轻时尚
• 帅哥多
• 领导好
• 包吃包住
• 五险一金
• 人性化管理
• 超长年假
• 美女多
• 高端精品酒店

•	Ensure the timely billing of accounts
 确保及时寄出帐单。
•	Maintains a filing system for account receivable records
 维护应收帐文件存档系统。
•	Balance daily transfer to cit ledger and post, edit and update to accounts receivable system
 每日在应收帐系统中结转、入帐、编辑和更新城市挂帐余额。
•	Handle correspondence and queries regarding city ledger accounts
处理相关城市挂账的信函和询问。
•	Reconcile all accounts
调节所有帐目。
•	At month end write off over dues after department and guaranteed no show accounts
月未时候，冲销过期帐目及未使用的担保预定。
•	Prepare and input journals for transfer between debtor accounts
 编制并输入债务人帐目之间转帐的入帐凭证。
•	Liaise with guests and appropriate personnel (Credit Manger/Reservation sales Agent) to ensure special account arrangements are in line with guest requirements
 与客人和相关人员(信贷经理/预定销售人员)保持联系，确保特殊账目的管理符合客人的需求。
•	Respond to and resolve account queries
 回应并解决帐务问题
•	Collate suppliers documentation for processing
 比较供应商产品及报价。
•	Ensure all invoices have the appropriate documentation attached and approvals prior to processing
确保所有的发票在上交前附有相应的经过正式批准的文件。
•	Process all invoices and statements
 处理所有发票和报表。
•	Record and process payments of goods and services
记录并处理物品及服务的支付程序。
•	Maintain clear lines of communication with outside companies to ensure timely and accurate supply of goods and services
与外部公司保持良好的沟通交流，确保及时准确的提供物品和服务。
•	Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts
 检查数据准确性和发票，并根据科目表记录总分类账。 
•	Reconcile Food and beverage general and direct items with Food and Beverage control department
 与餐饮控制部门一起调节食品及酒水成本调节表。
•	Reconcile the weekly purchase log
核对每周采购记录
•	Prepare cheque run for approval on a weekly basis
 每周呈报支票，等待上级批准。
•	Reconcile supplier statements with establishment records and follow up on any discrepancies
 核对供应商报表，建立记录，并跟进差异。
•	Maintain the batch register and balance daily to general ledger 
 保持每日将记帐记录输入到总帐中，并确保帐目平衡。
•	Prepare the accruals journal at month end for regular suppliers and delivery dockets not paid
月末计提应付定期供应商的未付款项。
•	Calculate travel agent commissions
 计算旅行社佣金。
•	Prepare travel agent cheque listings
准备旅行社支票列表。
•	Participate in other department stock-takes and month end close as appropriate 
 参与其他部门的存货盘点及月结工作。
•	Investigate cashiers overs and shorts  as required and communicate any unexplained discrepancies to your Manager
 按要求调查收银员长短款，并向上级领导回报一些无法解释的差异情况。 

Financial Responsibilities
财务职责
•	Works with superior in the preparation and management of the department’s budget and is aware of financial targets 
 与主管一起准备并管理部门的预算，了解财务指标。
•	Recycles where-ever possible and enforces cost saving measures to staff
回收可用资源，加强对员工节约成本标准的要求。

Occupational Health and Safety Responsibilities
职业保健和安全职责
•	Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
 熟悉职业保健、安全职责相关政策和程序，以确保所有程序能得以安全地执行，并在职业保健和安全职责方针的指导下确保执行落到实处。
•	Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
 了解并坚持职业的、健康的、安全的立法、政策和程序。
•	Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
 熟悉财产安全、急救、消防和应急程序，并安全熟练的操作设备。
•	Initiate action to correct a hazardous situation and notify supervisors of potential dangers
及时对危险的情形采取补救措施，并向主管汇报存在的潜在危险。
•	Log security incidents and accidents in accordance with hotel requirements
 按照酒店要求记录安全事故及突发事件。
QUALIFICATIONS AND REQUIREMENTS 任职要求 
Drive For Results
促进成效
•	Set high performance standards and pursue agreed goals (with your Manager) 
 设定高工作标准，追求高目标（同经理）
•	Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles 
 争取不断进步并负责排除困难完成目标任务。
•	Report problems to Management with suggestions for resolution
 向管理层汇报问题并提出解决建议。

Understanding Hotel Operations
理解酒店运作
•	Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
 了解、熟悉本部门和酒店的相关问题，掌握最新的知识，包括法律信息。
•	Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies
 坚持遵守洲际酒店集团公司的管理规定、员工手册及酒店政策。
•	Demonstrates an understanding of competitors’ major strengths and weaknesses
了解竞争对手的主要优势和弱势。
•	Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
 建立并阐述主要的商务管理指标，不断思虑商务决策与建议的意义。
•	Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
 具备广泛的商业运营知识，侧重于确保成功及有效商务所需的主要因素。

Problem Solving and Decision Making
解决问题和决策
•	Diagnose problems and thoroughly analyze information to guide decision making  
考虑问题，通过彻底分析信息去引导决策的制定。
•	Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
对紧急情况进行评估及处理，得出结论时应做出合理的正确决定。

Customer Focus
关注客人
•	Build and maintain positive relationships with all customers and guests in order to exceed their needs
 与所有的客人建立并保持良好的关系以超越满足客人的需要。
•	Take action to address these needs in order to exceed their expectations
 采取行动满足客人的需要以超出他们的期望。
•	Create a positive hotel image in every interaction with internal and external customers
在与每一位酒店或非酒店客人的交往中为酒店树立一个良好的形象。
•	Adhere to hotel brand standards
 遵循酒店的品牌标准。
•	Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
 拥有较高的产品与服务知识，以便向客人解释并推销酒店的服务与设施。
•	Assist guests and escort them to locations within the hotel at their request
 根据客人的要求协助并带领客人到酒店内的地方。
•	Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
 了解酒店的推销项目及活动，以便回答客人的需求。
•	Maintain current Hotel information to be able to provide information to guests
 了解酒店最新最准确的信息以便提供给客人。

Teamwork
团队合作
•	Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
与同事、主管，团队，及其它部门保持信任与合作以达到积极的成果。
•	Actively participate in wider hotel meetings
 积极参加酒店的各种会议。
•	Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication。
以专业积极的姿态与部门和酒店员工接触，建立良好的关系、增进团队精神并确保有效的双方交流。

Adaptability
适应能力
•	Be open to new ideas and make changes in the job and routine as required
 接受新观念，根据需要对工作及日常事务做适当的调整。
•	Work in line with business requirements in a flexible and optimistic manner 
 根据业务要求，以灵活乐观的态度工作。
•	Complete tasks as directed by Management
完成管理层安排的任务。
•	Deputize in the absence of your Manager
 经理不在时代理其工作

Planning and Organizing
计划与组织
•	Establish action plans and schedules for meeting departmental priorities
 为部门会议制定实施计划及安排。
•	Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently
 规定职责范围、调配资源并协调自己与同事间的关系以符合有效工作的目标要求。

Impact and Influence
作用及影响
•	Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance
有说服力地提出意见，以改变下属的观点，消除异义。
•	Build consensus for action and negotiate mutually beneficial solutions to problems
 寻求双赢的解决方法， 采取一致行动解决问题。

Implementation
执行
•	Work with your Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.  Ensure your team meet deadlines and quality standards an tasks and projects are completed as required
 与你的经理一起协作以确保对目标结果有一个清晰的认识，并能执行负责其实施。确保你的团队能按要求在最后期限内高质量的完成任务。
•	Adheres to and enforces the InterContinental Hotels Group Code of Conduct, Hotel Policy and Departmental Procedures
 遵循洲际酒店集团规定、酒店政策及部门标准。

Leading and Developing People
领导并发展员工
 Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
 通过商业价值与方向的清晰沟通鼓励员工做出优秀的业绩，认可良好的业绩表现并提供管理支持。
•	Develop potential of others through coaching and development opportunities to build organization capability for the future。
 通过训练和培养有潜力的员工以便为将来储备人才。

杭州上城英迪格酒店坐落在风光旖旎的西湖景区，本地 风情 与人文魅力兼收 。 南向钱塘江，拥八卦田景群入怀，与南宋官窑博物馆、中国丝绸博物馆、玉皇山为邻。无论是蕴含南宋“四艺“设计灵感，还是再现灯烛朦胧、笙歌绵绵的临安皇城繁华夜市，酒店 136 间客房及套房设计阐述了 时尚与风雅的惊喜碰撞 。 餐饮承袭 南宋食尚美学 ，演绎出丰富多姿的邻间之味。取意宋代三大发明之一活字印刷术的“印” 餐厅，囊括全天候创意融合美馔、当地特色、精致下午茶等美味。晚间，“印”则华丽变身为酒吧，小酌几杯特色鸡尾酒，感受临安不夜城的万种风情。 与繁华为伴，灵感为邻，宋韵摩登生活 在这里展开。Hotel Indigo Hangzhou Uptown® is located in the picturesque West Lake scenic area, the mesmerizing EightDiagrams Field besides Yuhuang Mountain. Adventurous guests will adore the many nearby cultural attractions, such as Southern Song Dynasty Official Kiln Museum and China National Silk Museum. There are two styles of 136guestrooms, one inspired by tea making, burning incense, arranging flowers and hanging paintings celebrated as the “Four Arts” of Southern Song Dynasty and another inspired by the lights and sounds of the Lin’an Imperial City night market. “ING” our signature restaurant, is inspired by one of the three great inventions of Song Dynasty:movable type printing. A fashionable, trendsetting venue that's "alive" with social life that creative fusion cuisine,appetizing local flavors, exquisite afternoon tea and outstanding delicacies. When the sun goes down, “ING” is transformed into a fashionable bar sure to energize your mood well into the night.