招聘Service Attendant各餐厅服务员_北京首都机场东海康得思酒店招聘信息-最佳东方

PRINCIPAL RESPONSIBILITIES 主要职责

1.Follow all Cordis policies and procedures.
遵守所有康得思酒店的规章制度和程序。
2.Comply with the “clean as you go” policy.
完成“所到之处无脏物”的原则。
3.Report to work on scheduled days at the scheduled time.
按照工作时间表按时上班。
4.Report to work in uniform following all appearance standards.
根据所有的仪容仪表标准穿制服上班。
5.Work as a Team.
工作中保持团队精神。
6.Follow all safety policies to ensure a safe work area.
遵守所有安全制度，塑造一个安全的工作环境。
7.Honour all reasonable work-related requests made by a manager or supervisor, which may be outside your normal job activities, to achieve guest satisfaction and service throughout the Hotel.
尊重所有的来自经理和主管的合理工作相关请求，即使超出你的工作范围，也要为整个酒店服务，使客人满意。
8.Check out with your supervisor before leaving your station or the floor for any reason.
因为任何理由需要离开你的工作岗位之前先汇报你的主管。

SPECIFIC DUTIES 具体工作任務 :
1.Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.
检查你的工作区域，清洁桌子椅子，准备好盐，胡椒，糖，烟灰缸，花瓶，餐具和杯子。
2.Do all necessary opening and closing side work according to the side work schedule.
做好所有必要的开档和关档的工作记录表。
3.Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc.
准备好所有必要的工具：托盘，笔，纸巾，酒刀。等等。
4.Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records.
熟悉菜单上的各项菜以及它们的配菜，内容和调制品。准确地回答客人提出关于菜单上的任何问题。
5.Operate the Point of Sale terminal correctly and follow all Cordis check-closing procedures.
正确运行销售终端的要点并且遵守所有康得思的开、收档程序。
6.Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order.
当接受客人点单时，用积极的亲切的销售技巧向客人推荐特色菜和饮料。
7.Develop a good knowledge of beverages, liquors, and wine service.
增进饮料，酒品类的知识，熟悉葡萄酒的服务流程。
8.Pick up and present food and beverages according to standard service procedures. Properly bus the table throughout the meal. By dessert, all condiments, dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty. Pay special attention to finer points of service, i.e., replacing ashtrays, water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.
根据服务程序的标准跑菜和上菜。在整个用餐过程中适当摆放餐桌。上甜品前，所有调味品，脏盘子和餐具必须换干净的，除了糖和适当的餐具还饮料杯不能为空。特别注意服务的要点，比如，放回烟缸，上茶，上完主菜后再检查，保持适当的仪态，不要闲谈。
9.Bus, clean and reset the table according to standard procedures.
根据服务流程的标准清洁并重新摆台。

REQUIREMENTS职位要求

Education 教育学历
Vocational school is a minimum requirement.
至少为专业学校毕业

Experience 工作经历
Minimum 1 year restaurant operations experience.
至少有一年餐厅工作经验。

Job Skills & Knowledge 技能知识
Demonstrate strong service sprits and communication skills.
有较好的服务精神和沟通技巧。
Demonstrate strong work ethic.
有较强的工作敬业精神。
Demonstrate great hospitality skills and sensitivity to guest needs.
良好的服务待客技巧预知客人的需求。

Computer Skills 电脑技能
Knowledge of MS office software
能够使用日常的办公室软件。

Language Proficiency 语言能力
Demonstrate good communication skills in English and Mandarin.
具备良好的英语和普通话表达能力。

2017年11月1日 — 香港朗廷酒店集团宣布北京首都机场东海康得思酒店揭幕，成为首间进驻北京的康得思品牌酒店，以配合集团的长远发展策略。酒店前称北京首都机场朗豪酒店，在正式更名为“康得思”CORDIS品牌后将继续由同一酒店管理团队进行管理。朗廷酒店集团于2015年在全球推出“康得思”CORDIS品牌，该品牌英文名在拉丁文中译为“心”，旨在致力为宾客呈献发自内心的挚诚服务、联系无间的便利、时尚脱俗的品味享受，以及与别不同的亲切住宿体验。毗邻北京首都机场的康得思酒店为涉外五星级酒店。格调时尚，高科技配套一应俱全，为经常穿梭各地的旅行者，带来便利的惬意住宿和贴心服务。酒店楼高六层，设有268间装潢典雅的豪华客房及套房、创新而时尚的餐厅及酒吧、设备齐全的健身中心，以及设施先进的宴会及活动场地。